Mary Uchendu

Experience

• 

  Federal Airports Authority of Nigeria

  Jun 2019 - May 2020

  Human Resources Intern(NYSC)

  • Facilitated human resources operations through appointment scheduling and meticulous record-keeping.• Compiled payroll data from time and attendance records, ensuring accurate and timely processing.• Prepared and analyzed monthly employee data reports, contributing to informed decision-making.• Provided essential secretarial support by efficiently entering, formatting, and printing information.

• 

  U-Connect Human Resources Limited

  Apr 2021 - Jul 2021

  Human Resources Business Partner

  -Ensured strict adherence to processes and time lines to meet clients' needs and demands-Conducted extensive recruitment campaigns, sourcing, interviewing, and employing candidates for roles including Sales Agents, Customer Support, and Tech positions, showcasing expertise in candidate assessment and selection.-Managed staff and employees for clients across diverse industries including commercial banking, telecommunications, finance, and technology companies, highlighting experience in managing and supporting individuals within various organizational contexts.-Actively engaged candidates throughout the interview and selection process for mass recruitment efforts, demonstrating strong communication and interpersonal skills essential for building rapport and trust.-Actively participated in the recruitment of over 200 candidates within a week for commercial banks in Nigeria, demonstrating efficiency and effectiveness in managing high-volume recruitment projects. Show less

• 

  Upwork

  Oct 2021 - now

  Talent Acquisition Specialist

  -Conduct comprehensive recruitment processes for diverse roles including Sales Agents, Customer Support, Medical professionals, Researchers, QA Analysts, Software testers, and various tech positions, demonstrating proficiency in assessing candidates' suitability for specific roles.-Provide expert HR consulting services to clients, offering valuable insights on compensation and benefits structures, as well as identifying and acquiring qualified talent to meet organizational needs.-Successfully coached a client for a promotion interview, leading to their securing the position. -Utilize various job boards such as LinkedIn, Indeed, and Freelancer sites to create job postings, resulting in a high volume of applications from qualified candidates, showcasing strong recruitment and engagement skills. Show less

• 

  Xceed365 Limited

  Sept 2022 - now

  Software Implementation Lead| Customer Success

  -Serve as a primary liaison for clients on a daily basis, while optimizing customer satisfaction and maximizing the utility of software products and services.-Lead data management and migration initiatives, ensuring seamless transitions for clients adopting the Extensible HR, Payroll, and Embedded Finance Software Platform.- Conduct rigorous quality assurance testing to identify and rectify any software discrepancies or inefficiencies, guaranteeing optimal functionality and client satisfaction.- Demonstrate exceptional time management skills in coordinating multiple projects simultaneously, meeting deadlines, and prioritizing tasks effectively.- Leverage advanced proficiency in Microsoft Excel for data analysis, reporting, and visualization, facilitating informed decision-making for both internal teams and external clients.- Exercise strong project management abilities, overseeing cross-functional teams to ensure successful software implementation within stipulated timelines. Show less