Andury Fiol

Experience

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  Tecnology and Computer center

  Sept 1994 - Dec 2009

  Managing Director

  Direct and control the work and resources of the company and ensure the recruitment and retention of the required numbers and types of well-motivated, trained and developed staff to ensure that it achieves its mission and objectives.

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  Universidad Central "Marta Abreu"​ de Las Villas

  Jan 2000 - Jan 2002

  University Professor
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  DecisionOne

  Feb 2011 - Apr 2017

  IT Field Service Engineer

  • Provide on site IT technical support/service NYC Manhattan area. This level of support includes the following areas: system maintenance, application installation/training, system installation and network setup/connectivity • Install, troubleshooting and assemble equipment at client's site (Large EPSON printers, Desktops and Laptops, Scanners, POS, Servers, Data storage, 3M Security Systems).• Monitor and ensure installed equipment are working in proper condition • Adjust and troubleshoot problems in equipment for proper operation • Interact with clients and take feedback Show less

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  Alpha Medical Equipment

  Apr 2017 - Feb 2019

  Medical Imaging Service Engineer

  Install, troubleshooting, repairing, and calibrating complex X-ray equipment. Verifying the performance of medical imaging equipment X-ray portables, and rooms ( CR, DR ). Troubleshooting PAC, RIS and network connections. Service Shimadzu, Phillips, Konica, Agfa, Sony, Canon equipment, and software. Identify and solving customer issues by providing appropriate service on time at customer sites. Frequently diagnosed electronic, computer, network as well as the mechanical problems and determine how to correct them. Show less

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  Hologic, Inc.

  Feb 2019 - Dec 2019

  Field Service Engineer II

  Responsible for the installation and service of Hologic products (3D digital mammography, Tomography,bone densitometry, and mini c-arms) which include electrical, mechanical and software components. Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures. Maintain a good customer service reputation by complying with all regulatory requirements. Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. Show less

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  Foreseeson EMEA / FSN Medical Technologies

  Dec 2019 - now

  Technical Support Manager

  Technical Support, supervise maintenance, installation and repair of medical devices within the organization, as well as ensuring adequate training in new medical technologies. Provide support to customers in Florida, Caribbean and Latin America. Provide outstanding technical support and effective interaction with medical personnel/customer in general