Krystal Stanton

Experience

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  Fibich Leebron Copeland Briggs & Josephson, LLP

  Sept 2011 - Aug 2014

  Legal Assistant

  • Supported attorneys in trial preparation by researching, compiling, and preparing case data to streamline case presentations.• Managed accounts and records with strict confidentiality and compliance, contributing to smooth case management.• Collaborated with legal teams to prepare complex correspondence, motions, and briefs for thorough case documentation.

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  Plunkett Research, Ltd.

  Aug 2014 - May 2015

  • Managed key client accounts at Plunkett Research, Ltd., fostering strong relationships and improving customer retention.• Developed client retention strategies through proactive communication and training, resulting in increased retention rates.• Provided product training to clients and internal teams, enhancing user engagement and successful adoption of company solutions. • Researched and wrote growth projections for top companies, providing market insights for business decisions.• Edited business trends and company information for publication, ensuring accuracy and timeliness of reports.• Acted as a point of contact for customer inquiries, improving client relationships by resolving data issues.

  • Customer Account and Service Manager

    Nov 2014 - May 2015

  • Writing & Research Intern

    Aug 2014 - Nov 2014
• 

  Jackson County Prosecutor's Office

  Jan 2016 - Oct 2018

  Legal Assistant

  • Managed high-profile case files and prepared legal documents, contributing to successful case outcomes.• Acted as a liaison between attorneys, police officers, and defendants for seamless communication.• Assisted attorneys during trials by troubleshooting software issues and preparing visual presentations to improve courtroom effectiveness.

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  Companion Protect

  Oct 2018 - now

  Lead and mentor the QA team, driving test strategy, process improvements, and professional growth.Develop and implement automation frameworks using Playwright to improve test efficiency and coverage.Integrate QA into the CI/CD pipeline, ensuring seamless testing and high-quality releases.Define and track key QA metrics (e.g., defect rates, test coverage, regression stability) to improve software quality.Collaborate with cross-functional teams to align testing efforts with product and business goals, ensuring a seamless user experience. Show less

  • QA Manager

    Mar 2025 - now

  • QA Engineering Analyst

    Oct 2023 - Mar 2025

  • QA Tester

    Mar 2021 - Oct 2023

  • Business Analyst

    Jun 2019 - Mar 2021

  • Technical Support Specialist I/II

    Oct 2018 - May 2019