Nikolaos Karadimitris

Experience

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  Philip Morris - Papastratos – Athens, Greece

  Feb 2003 - Dec 2005

  Promotions Supervisor

  Supervision and coordination of promotion team members▪ To secure premium and qualitative brand presence in Lamp’s network (Legal Age Meeting Places/ mainly cafeterias & clubs)▪ To secure the successful implementation of field promotion and switch selling activities for various brands

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  MSPS (Market Support & Promotion Services)

  Jan 2006 - Jan 2007

  Project Manager/Coordinator

  ▪ Designing, developing, and supporting live use applications.▪ Controlling the full life cycle of a software development project. Area of responsibility ex-tends to all voice and data telecommunications, power and security subsystems. Supervision and coordination of promotion and advertising of the following companies brands: DIAGEO, Philip Morris – Papastratos, Coca Cola, and Sony Ericsson

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  E-Technology Knowledge, Papathanassiou SA, IT telecoms solutions & support

  Mar 2007 - May 2008

  Network Engineer

  ▪ Network design, implementation, maintenance and support/ Systems Engineer▪ MS Active Directory, Infrastructure security, TCP/IP DNS and IP Network, LAN Tech-nologies.▪ Support IT networking infrastructure including routers, switches, firewalls, routing proto-cols▪ System migration. Server security audit.▪ Provide 24/7 support

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  Hellas online

  Jul 2008 - Jun 2015

  Business development and management of medium and large corporate accounts. Offering integrated cloud computing and communications business solutions.My main priority is the customer focusing on solving their business problems with a customer centric solution selling approach, exceeding their expectations and creating value by establish-ing a long term relationship to surpass set sales objectives.Main Responsibilities:• Partner management• Strategic planning• Consulting• Product Marketing• Penetrating in existing base with Company cloud services.• Negotiations Show less Managing – delivering complex technology development & integration projects for Multinational Corporations, Carrier Customers and Large Enterprises.Project Areas: Telecommunications & IT, Internet and telephony services over fiber optic networks (FTTB & FTTC), ADSL and SHDSL circuits, microwave links (LMDS), Virtual Private Networks, Firewall and Servers.• Developing estimates of resources, costs and durations and based on these, creating a high-level project schedule and requesting appropriate resources. • Facilitating the development of all elements of the project plans and schedule according to the project brief; agreeing all plans with the relevant stakeholders• Project risks identification and management. Development and monitoring of project KPIs• Customer “single point of contact” • Coordination of inter-departmental project teams (sales/account, OSS administration, provisioning, network, engineering and corporate support) and subcontractors (CPE installation & integrators) • Helping clients identify and deliver value with pace, certainty and strategic agility • Defining the project brief and setting client expectations in respect of deliver-ables, plans and management of the project.• Ensure that defined project processes are followed and that any issues are resolved in a timely manner Show less Main Responsibilities:• Effectively manage, lead and motivate the members of the department ( 3 Back officers,2 coordinators,80 Agents).• Ensure that company management guidelines and policies are followed.• Develop strategies and deliver excellent sales and after-sales services to maximize sales, customer satisfaction and retention.• In charge of creating an innovative infrastructure using IT services.• Deliver reporting on sales campaigns to ensure effective departmental communications.• Initiate changes to deliver maximum profitability by achieving company targets and store's operation.• Self- sophisticated production on generating consumer contacts.• Creative cross selling productivity through cooperation between in house departments and Vodafone stores.• Experienced in smart retention techniques – health campaigns.• Key Accomplishments:o Achieving over a thousand active Vodafone connections per month &o Over 300 active hol consumers per month Show less

  • Major Accounts Sales Officer / Corporate Sales

    Mar 2014 - Jun 2015

  • Corporate Project Manager

    Jul 2012 - Feb 2014

  • Mobile sales Team Leader

    Apr 2011 - Jul 2012

  • Sales team leader

    May 2010 - Apr 2011

  • sales representative

    Jul 2008 - May 2010
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  Vodafone

  Jun 2015 - Mar 2016

  Account Manager

  Consistently negotiating and closing new business (New and existing customers).Maximizing profit into Accounts.Maximizing product portfolio sold into accounts.Analyzing monthly figures to: a) Highlight high and low periods, b) Identify potential threat and assist in creating a contingency plan, c) Develop sales strategy to hit required targets. Consistently maintaining a reasonable number of new weekly face-to-face prospect meetings to ensure excellent customer service.Maintaining constant contact with prospects and existing customers to ensure that every possible lead has been explored.Producing proposals and quotes.Managing existing Portfolio of all the large Shipping companies in Greece. Show less

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  LAMDA HELLIX

  Mar 2016 - Dec 2021

  Relationship Manager

  Play a key role in the development of our business in our existing clientele and to identify prospect client in Greece and abroad for our collocation, consulting and intergration business units.Manage the company's relationship with major customers acting as a trusted advisor to Telecommunications, financial and Insurance institutions and major other enterprises mainly in Greece and potentially globally.Deal with on a daily basis and often deliver business and technological presentations to C-level executives and decision makers.Represent the company in various conferences, trade fairs and networking events to attract potential clients and to develope the relationship with existing ones.Work alongside engineers, data center operation staff and our marketing team to contribute in the execution of our business strategy, the delivery of exceptional customer service and the achievement of outstanding commercial performance including timely response to requests and response to RFI/PsClose Deals and Negotiate contracts with customers.Forecast accurately short and long term business. Understand and report trends.Follow and understand international trends, services and pricing on the global DC industry.Sales reporting and forecasting. Concise, on time and accurate Show less

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  Lamda Hellix, A Digital Realty Company

  Jan 2022 - Apr 2023

  Senior Relationship Manager & Head of new Business
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  Digital Realty

  Mar 2023 - now

  Sales Director, Greece,Malta, Cyprus, Albania

  Strive to be "easy to do business with" and balance what is right for our customers and our businessPut customers at the heart of everything we doEmbrace change and innovate with a deep understanding of different needs