Christopher Theobald

Experience

• 

  Barclays

  Jan 2008 - Nov 2008

  Customer Advisor
• 

  Aon

  Apr 2009 - Nov 2011

  Customer Service Team Member

  I worked for AON on behalf of The Post Office in a call center environment selling travel insurance on a daily basis. I had a call guide to follow and had to ensure we stuck to the the call guide as this was FSA regulated.

• 

  Charles Bentley & son Ltd

  Dec 2011 - Dec 2014

  In my PA role, I assist the Sales Director on a daily basis handling accounts and completing the admin side of the business. I also attend meetings and discuss any problems. In my FOB Sales, I assist the Export Sales Manager on a daily basis dealing with Export sales from the initial query right through to the delivery to the poty. This was a sales role within the business selling continuity stock as well as special offers on a daily basis. I also visited Ireland and Scotland regularly to meet and greet the customers and to attend exhibitions.

  • PA/FOB Sales Admin

    Jul 2013 - Dec 2014

  • Scottish & Irish Sales

    Dec 2011 - Jul 2013
• 

  Loughborough University

  Dec 2014 - now

  - Co-ordinate the smooth and efficient running of the School’s undergraduate and postgraduate programmes.- Day-to-day management of undergraduate and postgraduate student support team, including monitoring workloads and reviewing support systems and procedures.- Support academic decision making by providing management information and advice on regulations.- Actively review and develop procedures to support the student experience.- Liaise with key professional services colleagues, ensuring that deadlines are met, and the student experience is supported.- Member of Learning & Teaching Committee. Show less

  • Student Support Team Manager

    Nov 2020 - now

  • Undergraduate Executive Officer

    Dec 2018 - Nov 2020

  • School Support Officer

    Oct 2017 - Dec 2018

  • Accommodation Consultant

    Dec 2014 - Oct 2017