Nik Tsyglin

Experience

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  “East” medical supplies

  May 2005 - Feb 2007

  CEO assistant

  ● Provided direct assistance to the CEO across diverse sales, operations, administrative, and account management functions for this independently owned reseller of medical equipment and supplies serving the supply needs of hospitals, clinics, and private practitioners within the health-care community. ● Planned and conducted client-centric sales presentations and served as the focal point to manage business relationships throughout the order-fulfillment lifecycle.● Negotiated shipping terms with transportation companies to mitigate company cost exposure and managed communications related to order logistics.● Participated in inventory management and control initiatives, with a focus on ensuring the adequacy of stock levels across all product categories and on prioritizing orders to meet deadline objectives.● Assisted with the development of competitive bids to secure new contracts, initiated contact with suppliers to place orders, and managed vendor relationships. Show less

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  Bryant University

  Jan 2010 - Jan 2012

  Graduate

  Course Project (Managing a New Venture)Collaborated with team members during a semester-long project that centered on the analysis of a failed company seeking to re-launch and reposition itself competitively with the popcorn-sales consumer marketplace. Conducted a SWOT analysis that revealed the company’s inability to balance inventory levels against sales performance and reviewed financial records to uncover significant cash-flow and expenditure control issues impacting overall profitability. Integrated research results into a business re-positioning strategy that focused on developing a new brand image, implementing an aggressive marketing campaign to attract a broader customer base, and garnering competitive intelligence to strengthen market positioning. Project culminated in paper and formal presentation that was delivered to investors and the company’s executive management team.Course Project (Business Policy)Analyzed market conditions and consumer purchasing patterns in Canada to advance strategic business development/expansion planning for Target Corporation, a prominent national retailer. Group project included a comprehensive SWOT analysis to assess operational and financial performance within the competitive marketplace and to identify product categories with the potential for building profits within the targeted territory. Recommended specific strategies that included offering “rewards card” incentive programs to build consumer loyalty, establishing mid-level pricing structures to sustain competitive positioning, incorporating grocery product lines into the Canadian store business model, and leveraging the capabilities of automated, point-of-sale inventory control technology. Results and recommendations were delivered in a paper and in a presentation that was ranked second best in class. Show less

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  Lenze Americas Corporation

  Jun 2013 - Nov 2015

  ● Heavily involved in sizing of DC, AC motors, Servo motors and geared reducers for end users and distributors ● Provided advice to customers relative to the optimal selection and use of products in their application, generating application notes, specifying products, supplying specification sheets● Served as a technical resource for our sales, marketing teams by providing them with application, technical, and market needs for future developments● Built relationships with Regional Sales Managers and Local Reps while consistently updating CRM database● Accessed and reviewed technical drawings, verified the availability of parts at a US-based distribution center, submitted purchase order requests to procure parts from corporate facilities in Germany, and recommended modern replacements for old technology. Communicated directly with customer service representatives to ensure optimal service delivery throughout the relationship management lifecycle.● Garnered comprehensive information to facilitate customer needs assessments, with the goal of identifying opportunities to offer and upsell inverters, control units, and servo automation systems.● Provided technical support and troubleshooting by joining forces with department colleagues to research solutions to problems and initiated follow-up communications to ensure the attainment of customer satisfaction objectives.● Selected to participate in Lenze Americas Professional Development (LAPD) Program in 2015 to increase core knowledge of the company’s line of variable frequency drives (VFDs) and German-made automation products and to develop proficiency in automation control programming procedures.● Served on the product management team charged with supporting the rollout of a series of new controllers. Traveled with the sales team and marketing team to Detroit, Michigan, to promote and demonstrate products to distributors. Show less ● Provided front-line customer relations while responding to inquiries from distributors and OEMs related to the company’s suite of product offerings, including general-purpose inverters, an amplifier servo line, servo automation systems, and engineered gear motors and mechanical components.● Accessed information on an SAP technology platform and provided details on product pricing, availability, and specifications to ensure alignment with customer-specific requirements and applications. Interacted with Applications Department personnel to verify specifications related to torque, voltage, horsepower, and physical dimensions.● Reviewed orders submitted via email and facsimile transmission to confirm the accuracy of all details in accordance with the requirements of sales programs offered to tier-1, tier-2, and special-project accounts. .● Met and exceeded expectations across key evaluative metrics, including number of price quotes provided to customers and number of orders processed into the system.● Served on the team assigned to review and reduce inventory levels of mechanical products (gearboxes/motors/brakes) as part of a days inventory outstanding (DIO) tracking and reduction initiative. Achieved the strategic objective of reducing old inventory by contacting distributors to offer products at deep discounts. Show less

  • Application Engineer, LAPD

    Nov 2014 - Nov 2015

  • CSR

    Jun 2013 - Nov 2014
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  CertainTeed

  Mar 2016 - Mar 2020

  Maintenance planner/Scheduler

  • Created and coordinated Maintenance and Contractors projects/tasks• Initiate contact with engineering staff and the maintenance manager to report on trends impacting production machinery, parts usage, and technical/mechanical issues at all complexity levels.• Prepare and assign work orders to maintenance personnel on production down days, coordinate pre-kitting operations to maintain productivity levels during service and repair operations, and function in an on-site supervisory role to ensure operational efficiency and resolve emerging problems.• Analyze work order backlogs to establish priorities and consolidate like-kind production runs to reduce downtime through use of shared/same equipment.• Engage collaboratively with process and manufacturing engineers to optimize workforce efficiency and strategically allocate resources during special project assignments.• Hold multifaceted responsibilities in support of raw material sourcing/procurement and maintenance planning functions to drive the efficiency of the company’s roofing shingle manufacturing operations.• Collaborate with the production manager on a weekly basis to review inventory levels and determine raw material requirements based upon current and projected sales demands.• Contact and manage relationships with North American vendors to place orders for polymer asphalt, fiberglass, granules, and other additives used in the manufacturing process and facilitate communications throughout theorder-fulfillment life cycle to troubleshoot problems and ensure supply chain integrity.• Assist with the cycle counting process to verify inventory levels across all raw material categories Show less

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  Cargill

  Apr 2020 - Nov 2023

  Maintenance Supervisor
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  Medline Industries, LP

  Nov 2023 - now

  Maintenance Manager