Christina McAndrew

Experience

• 

  Freelance

  Apr 2006 - May 2014

  Makeup Artist
• 

  Freelance

  Mar 2007 - Jun 2018

  Graphic Designer
• 

  Camp Bow Wow

  Jul 2010 - Feb 2012

  Team Lead

  • Closing/Opening the Daycare and Retail Store • Care for Dogs• Answering Phones • Heavy Lifting• Computer Formatting • Selling Merchandise & Specialty Services• Checkouts • Counting Cash Box• Cleaning / Organizing • Updating Photos used for Social Media and Email Accounts

• 

  The Wags Club

  Apr 2012 - May 2013

  Senior Team Lead

  • Supervising and Training all staff (About 15 people) • Conducting Interviews for Employee Hiring• Resolving Guest Complaints • Closing/Opening the store • Heavy Lifting• Answering Phones • Selling Merchandise & Specialty Services• Computer Formatting • Counting Cash Box• Check In / Checkouts • Updating Photos used for Social Media and Email Accounts• Cleaning / Organizing • Care for Dogs / Transporting Injured Dogs• Bathing / Grooming

• 

  Brent Air Animal Hospital

  May 2013 - Mar 2014

  Receptionist

  • Closing/Opening the Business • Care for Dogs, Cats & sometimes Rats undergoing medical boarding.• Answering Phones • Maintaining 5 Separate Schedules• Computer Formatting • Maintaining Hospital Email Account• Check In / Checkouts • Counting Cash Box• Cleaning / Organizing • Updating Photos used for Social Media and Email Accounts• Maintaining Extensive Filing System

• 

  DogVacay (Acquired by Rover, March 2017)

  Mar 2014 - Feb 2016

  Host Marketplace Development

  • Reviewed & Approved Host Applications • Developing Educational Content for both internal and users• Responding to Emails and Phone Follow-up with Host community • Resolving Guest Complaints • High Volume of Calls and Customer Ratings• Developing & Carrying out efficiency initiatives • QA Testing for product release• Support Administrative Staff and Executives

• 

  The Post Group Production Suites

  Jun 2016 - Oct 2016

  Assistant Space Coordinator

  Responsibilities included:• Greeting and Signing in Clients and Guests• conducting tours for potential clients• Walkthroughs with clients for move in / move out procedure • Manage and resolve client requests and client related issues• Prepare and organize requests for keycard activations• Special projects relating to building upgrades• Coordinating maintenance requests• Coordinated IT requests• Scheduled outside vendors for services• Creating and editing documents to organize work flow Show less

• 

  Knock Knock

  Jan 2017 - May 2019

  Sr. Customer Service Representative

  Responsibilities included:• Manage incoming customer calls on multi-line system• Prepare and distribute routing guides per customer requirements to warehouse • Invoicing and settling credit card payments for wholesale orders• Manage and resolve client requests and complaints/issues for wholesale and online retail customers• Heavy Lifting up to 50lbs• Office Ordering for supplies and snacks• Stayed current on new product updates, releases and stock issues

• 

  HeyTutor

  Aug 2019 - Dec 2019

  Account Executive
• 

  Tailwaggers

  Dec 2019 - Aug 2021

  Inventory Supervisor
• 

  PANAY FILMS, INC.

  Aug 2021 - now

  • Client Services Manager

    Aug 2021 - now

  • Client Services

    Aug 2021 - now