Anthony Esposito

Experience

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  Mobile Integration WorkGroup

  Jan 2006 - Jan 2017

  Integrated advanced QA processes into AT&T's MCellBlock testing solution, enabling automated testing of multiple devices at once during software/OS updates. Led requirements gathering, analysis, and creation of a QA framework using agile development practices, resulting in fewer bugs and increased efficiency for the customer. Developed test scripts and tested devices alongside the customer. Wrote business and functional requirement documentation, pinpointing user needs, and developing marketing strategies for the MCellBlock SDLC team.Highlights of accomplishments in this role include:• Contributed to bleeding-edge device testing and pioneered a widely used mobile application testing solution, MCellblock.• Led test and behavioral-driven development process for the company's Non-Disclosure Agreement (NDA), resulting in effective implementation and adoption.• Managed and grew the quality assurance department, leveraging agile development practices to drive continual process improvements and assure success for the organization. Show less Devised and executed quality assurance strategies for 47+ projects annually, leading teams across eight US and international locations, resulting in increased product reliability and performance. Collaborated with cross-functional teams, senior leaders, and vendors to optimize design, driving continuous improvement and enhancing product performance and reliability.Highlights of accomplishments in this role include:• Identified and resolved a billing application security flaw, saving the company $1M+.• Created a new Enterprise Division, consolidating work from multiple locations, streamlining testing processes, and increasing EMM technology sales by 13-37% annually, reducing expenses by $200K+.• Achieved one of the highest employee retention rates in the company and saved $5,600 per year in turnover costs.• Developed LOEs and ROMs, performing thorough bug and regression testing to ensure product quality. Show less

  • Internal QA Senior Manager

    Jan 2012 - Jan 2017

  • On-Site Consultant / QE Lead: AT&T

    Jan 2006 - Jan 2012
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  Bridge Partners

  Jan 2017 - Jan 2018

  Senior Consultant / Test Manager: Horizon Air Oregon

  Established and delivered the client's first end-to-end quality assurance process and framework, including training and documentation, resulting in ongoing best practices adoption. Developed and enforced a targeted quality strategy adopted by all leadership, enhancing the quality of software applications. Collaborated with 17 key stakeholders across four teams and nine different areas of software application to facilitate effective testing, ensure usability, and educate the team on quality standards.Highlights of accomplishments in this role include:• Completed project three months ahead of schedule, resulting in $15,000 in monthly savings.• Reduced system defect backlog from 200 to only four low-priority defects, certifying compliance with vendor's Service Level Agreement (SLA) and saving costs.• Formulated comprehensive test plans/practices, optimizing cross-team functionality and strengthening vendor relationships.• Implemented Alaska Airlines' SCRUM agile process within Horizon Air, harmonizing systems development between two areas of the airline. Show less

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  Unify Consulting

  Jan 2018 - Jan 2021

  Senior Consultant / QA Lead: PSE (Puget Sound Energy)

  Orchestrated the entire lifecycle of 17 projects for nine organizations, from strategic planning to solution development, testing, issue resolution, and sustainability. Conducted product design reviews, provided expertise, and mitigated risks to ensure efficacious product design outcomes. Fostered relationships with key stakeholders, identified needs, enabled implementation, and confirmed compliance with company standards, contributing to a collaborative approach that removed silos around multiple teams.Highlights of accomplishments in this role include:• Employed industry best practices and agile methodologies (SCRUM) in collaboration with the QA Manager, leading to a 40% increase in efficiency and product quality while reducing outsourcing costs by 30%.• Saved 20-30% in inventory time as a key team member on an SAP project by applying meticulous release staging techniques to optimize resources and minimize disruption.• Devised strategic QA test plans that eliminated communication gaps, fostered cross-team collaboration, and strengthened vendor partnerships, resulting in significant improvements in practices and outcomes.• Enabled change management and fostered project alignment by communicating effectively with all stakeholders. Show less

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  The Spur Group

  Jan 2021 - Jan 2021

  Technical Project Manager

  Managed a $1M technology project for The Capital Group, from gathering requirements to planning, analytics, quality assurance, tracking, and delivery, achieving project goals within a nine-month deadline. Led a cross-functional team of 14, including engineers, AI/developers, architects, and technical managers to meet deliverable requirements on a timely basis. Transformed the organizational mentality and SOP to integrate engineering experts across the end-to-end process, fostering quality assurance, reducing costs, and optimizing resources. Provided weekly demos throughout the project to build confidence within the client group and show constant progress. Highlights of accomplishments in this role include:• Overcame significant client bias by monitoring budget updates and progress reports weekly to build trust/transparency with the client's development team.• Identified stakeholder pain points and quality gaps to develop a custom solution that enabled precise requirements gathering, driving critical process improvements.• Shifted the solution from SharePoint to a website, meeting all data compliancy requirements and presenting an efficient system with a minimum number of user clicks.• Built comprehensive quality process using SCRUM agile methodology across all technical service lines, including PTO, technical operations, and MAPs.• Achieved 93% project completion within the nine-month deadline, exceeding the client's expectations and gaining a customer-centric solution.• Built rapport with the client, turning initial bias and distrust into a great customer experience. Show less

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  Amazon

  Feb 2022 - now

  Quality Engineering Manager III

  Build a highly skilled QE team of six direct reports and 20-50 indirect reports, collaborating cross-functionally with other stakeholders in the organization. Empower development teams to focus on core functionality by taking on the responsibility of flawless updates and builds to customers. Conduct demos to showcase the team's accomplishments and increase understanding across other teams. Develop frameworks and processes for APIs, expanding the QE team's capabilities beyond front-end automation including unit testing. Highlights of accomplishments in this role include:• Reduced software promotion turnaround time from three days to one day to achieve higher customer satisfaction.• Supervised continuous development cycle to reduce churn, delays, and defects in application updates, resulting in a 30-40% reduction in application defects.• Led an ongoing effort to increase testing and validation, with substantial demos planned to be showcased within three months and fully implemented by the end of the year.• Streamlined and optimized Scrum ceremonies, resulting in a clear understanding of tasks across daily stand-ups, sprint planning, review, and retrospective.• Implemented new processes that reduced confusion and ambiguity, leading to a significant increase in development and QE work by an average of 30%. Show less