Winnie Ip

Experience

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  Wood Group PSN

  Jul 2011 - Jul 2011

  Engineering trainee

  •Observing and critically analysing current projects. Attended site visits with professional engineers and advisors.•Understanding the operations and frameworks of the firm and clients such as Blue Steel Australia.

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  CBRE Group.

  Dec 2012 - Feb 2013

  Human Resources Officer

  •Determine staffing numbers, skills and needs to meet the organisation’s objectives •Observed and analyse the skills and qualities required for each particular job and develop job descriptions and duty statements•Use a number of management information systems to record, maintain, plan and mange the organisation’s human resources

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  University of Melbourne Hong Kong Student Association

  Jul 2013 - Jul 2014

  - To investigate sponsorship opportunities from the commercial business sector - To liaise with the treasurer on financial planning for the club to ensure adequate funds are generated - Formulate sponsorship proposals and ensure sponsorship requirements are met. - To be responsible for entertaining sponsors and dignitaries at club tournaments and events - To produce follow up literature to sponsors in the form of thank you letters, press coverage & club updates in order to encourage on going relationships - Where necessary co-ordinate sub-committee, and volunteers to help seek sponsorship through personal contact. Show less

  • Sponsorship Officer

    Jan 2014 - Jul 2014

  • Publicity officer

    Jul 2013 - Jan 2014
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  Inditex

  Dec 2013 - Dec 2014

  Sales Assistant

  • Ensure that customers receive a quality service either face to face adhering to the minimums of customer service • Ensure the shop floor is replenished throughout the day • Continually develop stock knowledge and promotions throughout the store

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  PANDORA A/S

  Jan 2015 - Jan 2017

  Senior Sales Assistant

  - To assist customers with the selection of products, to determine their needs and respond accordingly and meeting individual and store targets- Providing excellent customer service at all times: answering queries and giving advice- Merchandising and replenishing stock as required, whilst maintaining high shop floor standards- Operating the tills, handling financial transactions including refunds and following cashing-up procedures- Continually develop an understanding of the company's products, culture and ethical initiatives, incorporating this into everyday performance Show less

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  Ella Baché

  May 2016 - Dec 2016

  Assistant Manager

  - Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.- Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.- Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.- Prepares sales and customer relations reports by analysing and categorising sales information; identifying and investigating customer complaints and service suggestions.- Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand. Show less

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  Tiffany & Co.

  Apr 2017 - May 2019

  Diamond Specialist

  - Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service.- Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment.- Act as our brand ambassador, representing the elegance of our iconic brand and influence your customers with timeless style.

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  Fitzroys Pty Ltd

  May 2019 - May 2023

  Commercial Property Manager

  - Forge relationships with property owners, contractors, and building occupants, executing proactive oversight, maintenance, and problem prevention.- Work with accounting, revenue control, leasing, and tax departments, and various other professionals in effectively resolving tenant issues, disputes, and contracts. - Understand and maintain building systems by contracting for repairs and service, in order to competently prepare specifications and competitively bid on large maintenance projects and service agreements.- Manage annual budgets, schedule expenses, initiate corrective measures, and prepare reports by collecting, analysing, and summarising data. - Provide timely and effective service and accessibility while complying with federal, state, and local regulations. Show less

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  MRS Property

  May 2024 - now

  Asset Manager