Timothy Coyne

Experience

• 

  Eddy's Bike Shop

  Mar 1993 - Aug 1995

  Senior Salesman

  -Sold cycling equipment and accessories-Trained new sales staff-Transferred products to satellite stores-Performed cashier duties-Authored weekly employee newsletter

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  Kinko's Copy Center (now FedEx Office)

  Aug 1995 - Jan 1998

  Supervisor

  -Supervised shift employees-Performed end-of-shift accounting and bank deposits-Ran and quality-checked production work-Provided customer service solutions-Performed basic maintenance on copiers and other business machines

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  GE Capital/Transport International Pool

  Jan 1998 - Jul 2011

  Branch General Manager

  -As P&L leader, Cleveland branch to beat 2010 total revenue plan by 5% and total cost plan by 16%-Led Cleveland branch to beat 2010 operating EBT plan by 47% and variable cost target by 23%-Leased, rented and sold semi-trailers to fulfill customer needs-Reviewed monthly billing reports to identify and prevent billing errors-Reduced year-over-year customer credit adjustments by 62%-Cleveland branch achieved 94% on annual company operations and safety audits in 2010-Supervised branch accounts payable, payroll entry, and purchasing activities-Performed monthly branch safety inspections and facilitated safety meetings-Maintained high level of communication with branch teams during periods of change-Performed HR functions: Employee reviews, disciplinary actions, and layoffs/terminations-Concluded Cleveland branch operations upon company’s sale of assets in July 2011Other positions held:Satellite Leader (Akron, Ohio), March 2008 – April 2010Assistant Operations Manager (Akron, Ohio), January 1999 – March 2008Operations Assistant (Akron, Ohio), January 1998 – January 1999 Show less

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  Personal Attention Leasing

  Jul 2011 - Sept 2012

  Operations Manager

  -Established Akron branch office upon business’ expansion in July 2011-Set up business operations for Akron and Cleveland locations-Managed combined fleet of 600 units for Akron and Cleveland branches-Oversaw average local fleet utilization of 80% to 90% during tenure-Managed branches with combined annual revenues exceeding $1mm-Reviewed monthly billing reports to ensure accuracy of customer invoices-Performed inbound and outbound trailer inspections daily, recorded damages and repairs needed-Coordinated emergency roadside repairs with customers and area vendors-Notified customers of equipment damages and billed for repairs performed-Acted as sole employee in performing all operations activities for Akron and Cleveland branches-Established and maintained working relationships with customers, suppliers, and vendors-Negotiated equipment rental rates and sale prices with new and existing customers Show less

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  DICK'S Sporting Goods

  Sept 2013 - Jun 2018

  Lodge Sales Associate

  -Sales of sporting goods equipment and accessories-Customer service and minor equipment repairs-Inventory, restocking, and merchandising

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  Kent State University

  Jan 2014 - now

  • Senior Business Manager

    Jun 2018 - now

  • Compensation Analyst

    Jan 2014 - Jun 2018