Kyle Courteau

Kyle Courteau

Customer Service Supervisor

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location of Kyle CourteauTampa, Florida, United States

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  • Timeline

  • About me

    Front Desk Supervisor at Marriot Westshore

  • Education

    • Minnesota State University, Moorhead

      2011 - 2017
      Bachelor's degree English Language and Literature, General

      Activities and Societies: President of student-run organization.

  • Experience

    • Kohl's

      Feb 2013 - Sept 2015
      Customer Service Supervisor

      As one of the Customer Service Supervisors, I oversaw five clerks at the Customer Service desk as well as fifteen clerks at the Check-Out registers. I oriented new hires with the company motto and service goals as well as delivered excellent service to customers.

    • Staybridge Suites

      Sept 2015 - May 2018
      Manager on Duty

      As Manager on Duty my duties included checking in guests, providing assistance with facility maintenance, training new staff, and providing outstanding customer service.

    • New Rivers Press

      Aug 2016 - Dec 2017
      Copyeditor Intern

      During my time interning with New Rivers Press I worked with a team of four to review and finalized edits of two manuscripts - Frozen Voices by Lynne Heinzmann and Tom O'Vietnam by Baron Wormser. We also worked with student designers to create book covers that would match the themes of the books.

    • Country Inn & Suites by Radisson

      Jul 2018 - Sept 2019
      Front Office Manager
    • Marriot Westshore

      Oct 2019 - now
      Front Desk Representative
  • Licenses & Certifications

    • Certificate of Publishing from MSUM

      Minnesota State University Moorhead
      Apr 2015