Sandhya R

Experience

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  Cognizant

  Nov 2011 - Jul 2013

  Program Analyst

  o Worked as a manual quality analyst for a client, who is 5th in the United States on the Fortune 500o Analyzing the Requirements and developing Test Cases from User Stories.o Functional testing, Regression Testing, End to End Testing and Smoke Testing.o Expertise in developing Test Strategy, Test plan, Test Cases and Procedures, Test Executiono Facilitated Sprint retrospective and gave Sprint Demo/Review to Product Owner and team.o Defect Raising and Tracking as well as root Cause Analysis of the Defect.o Proficient with SQL database to update, manipulate and retrieve data using SQL query. Show less

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  Amadeus Labs

  Aug 2013 - Oct 2020

  o Involved in development of automation script using the In-house framework developed on Selenium.o Creating, maintenance and analysis of the automated test scripts of sanity and regression tests.o Improved the existing automation framework and helping new people to learn the automation framework.o Involved in building the test strategy for the execution of the test campaigns at various phases of the software development cycle to assess the health of the software at every phase.o Lead the project’s QA team by defining the strategies to testing activities, automation, signing off etc.o Driving the QA community of the product to ensure the every member of the team (DEV, Ops, BA etc.) adhere to the quality principles defined.o QA member of a feature team responsible for the automation testing of the microservice testing, integration testing and End to End testing.o Test Automation with Robot Framework.o Proficient with Mongo DB to update, manipulate and retrieve data.o POC for CA DevTest Service Virtualization tool Show less o Worked as quality analyst for a product used by Travel Agents round the globe for 40+ airlines in the US, Europe and Asia regions.o Bore responsibility of signing off the change requirements by from the o Strong understanding of the Reservation System, Booking, Passenger Booking, Pricing, Payments, E-ticketing and Service Requests.o Involved in writing and execution of manual test cases at various phases of the release like SVV, IA and sanity. o Involved in writing the customer’s certification testing at the customer’s site(Southwest airline)o Experience in preparing the configuration documents and sharing it with the stake holderso Setting up the QA environment like platform management, configuration managemento Maintaining the Database configurations like executing the markets received from the implementation team to create a production look alike environment.o Root Cause Analysis for Production fall backs o Aware of all the process of release transition like the Production load Farms, tracking the fallbacks etc.o Responsible for patching the fixes, validating and sanitizing the labels for the weekly patch loads for UAT and PROD loads. Show less

  • Senior Quality Assurance Engineer

    Apr 2015 - Oct 2020

  • Quality Assurance Engineer

    Aug 2013 - Apr 2015
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  Freshworks

  Oct 2020 - May 2023

  Lead Software Development Engineer in Test

  • Leading a team of SDET and QA engineers in alignment with the needs and priorities of the product. • Develop test plans for the deliverables covering the scope of the feature testing, regression to be covered, functional and technical impact areas, automation scope (web and API), cross product dependency etc.• Monitor risks from testing progress and proactively develop mitigation plans. • Retrospection of the bugs identified for every deliverable to identify the scope for improving the quality in upcoming deliverables. • Perform performance testing to capture the UI metrics, CPU, Memory Utilization etc. • Working on the security testing for UI elements via SQL injects, XSS Payloads etc. • Review the deliverables of the team members like test cases, automation PRs, bugs created. • Worked with AWS, Jenkins, Docker to execute automation test cases by building a product.• Develop and maintain automation test scripts for web application and API using Selenium with Ruby and RSpec. • Lead the implementation of in-sprint test automation thereby reducing efforts on regression testing for bug fixes and sanity. • Worked with customer support team closely to understand the customer's feedback and incorporate anything related to quality. Show less

• 

  Broadcom Software

  Jun 2023 - now

  Staff Engineer

  Designed a Python automation framework to execute autoamted tests, reducing QA cycle, therebyreducing the release cycle, improving release efficiency and time to market.Automated customer's production look alike lab/infra to ensure the QA testing is done in the prod-like environment