
Heidi Gilbert
Resident Director

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About me
Career Coach | Career Education Content Developer | Serving Virginia Tech Students, Faculty, and Staff
Education

University of Central Missouri
2013 - 2015Master of Science (M.S.) College Student Personnel Administration
Winona State University
2006 - 2010Bachelor of Science (BS) Cell/Cellular and Molecular BiologyActivities and Societies: Residence Life (Assistant Hall Director and Resident Advisor), Travel Study in Tanzania, Advancing Warriors Leadership Program, National Society of Collegiate Scholars Honor Society Member, Tri-Beta Biology Honor Society Member
Experience

McKendree University
Jul 2010 - Jun 2013Resident DirectorSupervised a staff of 4 undergraduate student staff members. Advised Residence Hall Association (RHA) student leadership organization. Managed a Residence Hall with approximately 100 residents first year and upperclass residents. Planned and coordinated student staff hiring and student staff training. Developed and implemented leadership and skill building training exercises, including leadership retreat for RHA executive board and members.

University of Central Missouri
Aug 2013 - May 2015Critiqued resumes, cover letters, and application materials for a diverse student and alumni population. Conducted mock interviews and provided feedback regarding interview skills. Shadowed majors panel for open option students and planning meetings for Professional Dress Fashion Show. Observed declared and open option appointments including MBTI, lift-off, and career development. Researched potential employers for targeted areas of study to expand employer relationships. Trained new peer mentors regarding resume critiques and walk-in appointments. Assisted with Career Expo, Etiquette Dinner, and Business, Industry, and Government Interview Day. Show less
Career Development Services Intern/ Peer Mentor
Aug 2014 - May 2015Residence Hall Director
Aug 2013 - May 2015

University of Alabama at Birmingham
May 2014 - Jul 2014ACUHO-i Housing InternCo-supervised staff of 20 undergraduate summer Resident Advisors (RA). Researched sophomore year experience programs. Designed hospitalities book for conference guests. Research and revised housing's smoking policy and RA manual. Designed assessment for camps and conferences guests and 5 Days ABLAZE programs. Planned and facilitated task force meetings with RA representatives from each building staff.

Virginia Tech
Jun 2015 - nowContent Development:Develop interactive microlearning modules and resources that faculty and staff across campus can embed in their classes or interactions with students. Synthesize large volumes of information to curate resources and highlight the most relevant information for a specific topic.Co-facilitate a robust Career Champions program that is viewed across campus as a valuable professional development opportunity, equipping Virginia Tech faculty and staff to have career conversations with students. Design dynamic, interactive, engaging curriculum for both asynchronous learning and live core training and elective workshops. Utilize technology to streamline the administration of a large program, including Badgr, Canvas, and Articulate360. Encourage ongoing engagement by offering continued trainings where participants can take a deeper dive into topics or learn about new, more nuanced, topics related to career development.Leadership:Led a team of trained federal advisors in implementing programming related to federal job search and developing resources for both students and colleagues. Serve as a point of contact for resource development and programmatic offerings related to federal job search. Coordinate customized trainings for new internal advisors as well as for campus partners.Advising:Coach undergraduate and graduate students from a variety of academic backgrounds including the College of Liberal Arts and Human Sciences, the College of Science, and the College of Engineering on career related topics. Utilize a coaching style to give interactive classroom presentations and workshops. Additionally, I am certified in federal job search and meet with undergraduate and graduate students from all academic backgrounds pursuing federal employment helping them become competitive applicants. Show less Advising:Coached undergraduate and graduate students from a variety of academic backgrounds including the College of Liberal Arts and Human Sciences, the College of Science, and the College of Engineering on career related topics. Helped students achieve their goals related to exploring majors and careers, finding experience, building their professional skills, and obtaining their first stop after graduation (working or attending graduate school). Additionally, I am certified in federal job search and meet with undergraduate and graduate students from all academic backgrounds pursuing federal employment helping them become competitive applicants.Leadership:Led a team of trained federal advisors in implementing programming related to federal job search and developing resources for both students and colleagues. Created an onboarding process for both newly trained federal advisors as well as federal job search training materials for both Peer Career Advisors and professional advisors.Co-facilitated a robust Career Champions program, equipping Virginia Tech faculty and staff to have career conversations with students. Designed dynamic, interactive, engaging curriculum for both the core training and electives. Implemented technologies to streamline program administration and improve the participant experience including Badgr, Canvas, and Articulate360. Show less Advising/ Presentations:Advise students (undergraduate to Ph.D.) in a fast-paced environment with career development topics including career exploration, seeking experience, job search, or applying to graduate school. Serve as point of contact for College of Engineering (home to approximately 11,000 students) students, faculty, and staff providing population specific information in advising appointments. Increased number of students returning for follow-up appointments by shifting to a coaching model. Provide federal career advising, expanding knowledge of federal job search and equipping students to obtain federal opportunities.Presentations:Present 30-50 workshops/year to groups ranging from 5 to 200+ students on fundamental career related skills, expanding exposure to career related information across campus. Adapt presentation style to increase interaction and application of material, ensuring engagement for both in person and virtual presentation formats. Utilize a variety of technology tools to create interactive presentations that allow all students to have a voice during the workshop.Collaboration:Collaborate on projects connected to office’s strategic plan including updating resources for Hokie families and expanding the Career Champions program. Serve as College of Engineering liaison developing relationships with academic partners embedding career in classes and building rapport for advising and presentation referrals. Provide professional development opportunities for COE colleagues to enhance career conversations with students and stay updated on current career trends.Collaborated with Office of Veterans Services to represent Virginia Tech in presentation and meetings with federal agency representatives focused on military to civilian transition at the Mark Center and Pentagon. Developed, planned, and implemented networking reception for student veterans funded by alum’s donation, partnering with academics, student affairs, and advancement. Show less Advising:Advised students and alumni ranging from undergraduate to Ph.D. during one-on-one appointments and walk-in advising regarding graduate or professional school plans, job search, interviewing, as well as resumes and cover letters. Conducted mock interviews for undergraduate to Ph.D. students in diverse areas of study, providing feedback regarding interview skills. Served as a liaison to veterans resources and a liaison assistant to the College of Engineering. Assisted with satellite advising hours for engineering students. Utilized values, skills, interest, personality, and strengths assessments including MyPlan, StrengthsQuest, and Woofound with exploratory students. Partnerships and Outreach:Collaborated with Veterans in the College of Engineering (ViCE) student organization to host speed resume critique for seven veteran. Partnered with Kaplan and The Princeton Review to provide ten graduate school preparation workshops each semester. Coordinated federal job search programming including three Partnership for Public Service webinar viewings each semester. Presented on a variety of topics to classes and student organizations, ranging from small groups to groups of over one hundred. Show less
Career Education Specialist / Career Advisor
May 2023 - nowCareer Advisor
Mar 2022 - May 2023Assistant Director, Career and Professional Development
Jul 2016 - Mar 2022Career Advisor, Career Services
Jun 2015 - Jul 2016
Licenses & Certifications

Federal Job Search Trainer & Certified Federal Career Coach
Ten Steps to a Federal Job Certification ProgramJun 2017
Federal Advisor Certificate Program
Partnership for Public ServiceMar 2016- View certificate

Call to Serve Network Federal Advisor Certificate
Partnership for Public ServiceAug 2023
Honors & Awards
- Awarded to Heidi GilbertMoCPA Annual Conference Case Study Competition- 3rd Place Missouri College Student Personnel Association Sep 2013
- Awarded to Heidi GilbertNew Advisor of The Year Finalist Nominee McKendree University Apr 2013
- Awarded to Heidi GilbertBronze Pin Winona State University NRHH May 2010 A select number of pins are given each year in recognition of leadership and contributions to a campus housing organization. Winners are selected from all undergraduate Residence Life staff members, students within National Residence Hall Honorary (NRHH) and Residence Hall Association (RHA), and full-time professional Residence Life staff members.
Volunteer Experience
Professional Development Scholarship Chair
Issued by Southern Association of Colleges and Employers (SoACE) on Dec 2016
Associated with Heidi GilbertDay of Event Coordinator
Issued by MLK Day of Service Planning Committee, University of Central Missouri on Sept 2013
Associated with Heidi GilbertMentor, Mentorship Program
Issued by Mentoring, Advocacy, and Peer Support Office- University of Central Missouri on Oct 2013
Associated with Heidi GilbertCampus-Wide Leadership and Service Banquet Planning Committee
Issued by McKendree University on Sept 2012
Associated with Heidi GilbertFaculty/ Staff Small Group Discussion Leader
Issued by McKendree University on Oct 2010
Associated with Heidi Gilbert
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