Oreoluwa St. Ives, MBA

Experience

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  U.S. Bank

  Nov 2014 - Jul 2015

  Personal Banker

  ● Provided exceptional customer service needed to ensure customer satisfaction and meet sales goals.● Assisted customers with the opening of new accounts and products.● Assisted Managers in executing the operations of an In Store Branch ● Participated and successfully completed a 12-week Teller and Banker education program.

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  Victoria's Secret

  Nov 2015 - Jun 2016

  Sales Generalist/Customer Sales Lead

  ● Part-Time Sales Associate and temporary TAP role associate● Consistently Maintained leadership on the sales matrix● Responsible for various aspects of the business such as operations, cash handling, sales, and marketing.● Assisted Managers in the coaching and training of employees, as needed.● Coordinated with managers and associates during Customer Sales Lead Segments to reach specific segment goals.

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  Ross Stores, Inc.

  Aug 2016 - Mar 2017

  Assistant Store Manager

  ● Responsible for various management tasks including recruiting and hiring employees, scheduling, controlling payroll, and communicating with other managers and DM in the district.● Full time manager in charge of operations and merchandising on a day to day basis● Conducted interviews for new associates, and recognition and coaching for current associates.● Maintained the store as acting Store Manager from October 2016 – January 2017.

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  Enterprise Holdings

  Mar 2017 - Dec 2019

  • Full Time Assistant Manager at one of the largest operations, Ontario Airport. • Drives sales on a daily basis through leadership, motivation, coaching, and follow up.• Implemented different marketing strategies with insurance companies, dealerships, and body shops• Recognized for providing excellent customer service monthly, based on service survey scores, and customer feedback• Executes management and HR tasks Including: daily operations, scheduling, training, and strategic planning.• Recognized as one of the Top Assistant Managers (based on sales and service) in the region during the months of April, May, June, and July 2019. Show less

  • Assistant Branch Manager

    Sept 2018 - Dec 2019

  • Management Trainee

    Mar 2017 - Sept 2018
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  Enterprise Fleet Management

  Dec 2019 - May 2022

  • Full time fleet management consultant & relationship manager for 40+ accounts in different industries, including construction, HVAC, government, and business services. • Holds quarterly, and annual portfolio reviews with clients to discuss cost saving strategies and proactive planning. • Assists clients in savings of up to $1,500 per vehicle through acquisition, strategy, and maintenance management.• Customer service liaison for Southern California group. • Works with a team of Account Fleet Coordinators to provide exceptional service daily. Show less

  • Client Strategy Manager

    Feb 2021 - May 2022

  • Account Manager

    Dec 2019 - Feb 2021
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  NetSuite

  Jun 2022 - now

  Account Manager

  - FY24: 126% Quota Attainment- Mid Market Account Manager specializing in ERP- Responsible for maintaining the business partnership and strategic growth for a portfolio of 25+ Accounts, which includes annual renewals- Portfolio made up of accounts ranging from Retail to Food and Beverage- Maintain a working knowledge of the complete capabilities of NetSuite’s services and new products