Aldo Cresci

Experience

• 

  CompuCom

  Feb 2011 - Feb 2012

  Program Manager
• 

  Accenture

  Mar 2012 - Dec 2012

  SPOC
• 

  Arvato Financial Solutions

  Jan 2013 - Jan 2019

  • Supports Delivery Excellence program through delivery of own project work, facilitation of process improvement workshops.• Supports engagement strategy, infrastructure and training program to engage employees in Delivery Excellence initiatives.• Works with the Lead Black Belt and functional leads to support project identification, prioritization and selection process.• Works independently to complete Black Belt projects, as assigned, by leading teams in the application of Lean and Six Sigma tools to solve business problems demonstrating mastery of the Lean Six Sigma toolkit.• Supports rollout of Delivery Excellence programs in sites/functions.• Develops strong working relationships with management at all levels.• Facilitates meetings with management to review and examine project progress.• Identifies business opportunities through partnerships with internal and client audience.• Participates in Lean Six Sigma training sessions of all levels of employees in new business processes and tools.• Provides expert coaching and mentoring in Lean Six Sigma tool and techniques to Delivery Excellence Leads• Provide intensive training for production teams and culture change within the organization Show less

  • Operational Excellence Lead

    Aug 2017 - Jan 2019

  • Global Operations Lead

    Sept 2014 - Feb 2018

  • Team Manager

    Jan 2013 - Sept 2014
• 

  Microsoft

  Feb 2018 - now

  • Work with other groups and units within the organization to plan and implement cross-functional projects. Some of these projects require using technical solutions such as process automation and GenAI/Co-Pilot, which are tools that help us streamline our processes and increase our efficiency.• Lead my team in the collection and translation of business requirements from different stakeholders into specifications that can be used by the technical team to develop and implement solutions. • I drive the effort to Identify process improvement opportunities through process and data analysis leveraging current and emerging technologies to achieve better outcomes.Create and prioritize the process improvement roadmap based on impact and ROI priorities. Show less

  • Group Operations Manager

    Sept 2022 - now

  • Business Program Manager

    Feb 2018 - Sept 2022