Stephan Reitinger, Mag.

Experience

• 

  Siemens Business Services

  Jan 1995 - Jan 2002

  Senior Systems Engineer/Architect

  started as freelancer 1995, changed to part time employee in 1997 and to full time employee 1999. various jobs around IT management, operating and design, details on request. Team Leader since 2000.

• 

  Red Cross Austria

  Jan 1997 - now

  Group Commander

  Volunteer at the Red Cross Austria current certificates (German): Sanitäter, Notfallsanitäter, Sanitätseinsatzfahrer, NAW-Einsatzfahrer, Unteroffiziersausbildung (Gruppenkommandant)Equals Paramedic with additional certificates

• 

  Siemens IT Solutions & Services

  Jan 2002 - Sept 2010

  Business Segment Manager (Production Support) Leading a group of highly skilled IT people for complicated/complex IT projects, high level support and Consulting Broad international experienceBusiness Segment Manager (Mgd Server Windows) Leading the Wintel Operations Group for Siemens AG (CEE Region) and external customer outsourcing projects Business Segment Manager (Production Support) Leading a group of highly skilled IT people for complicated/complex IT projects, high level support and Consulting Broad international experience

  • Mgr Production Support, Mgr Mgd Server Windows

    Jan 2008 - Sept 2010

  • Business Segment Manager

    Jan 2002 - Sept 2008
• 

  Siemens IT Solutions and Services GmbH Austria

  Jan 2010 - Jun 2011

  CEE Cluster Head of Production Support, Infrastructure & Cloud Services

  Business Segment Manager (Production Support) Leading a group of highly skilled IT people for complicated/complex IT projects spanning CEE, high level support and Consulting Broad international experience employee and budget responsibility integration of teams over multiple countries

• 

  University Vienna

  Sept 2010 - Jul 2020

  ALMA Mentor

  Acknowledged voluntary mentor in the ALMA Mentoring project of the University of Vienna. ALMA project allows active students to peer with dedicated mentors who have both successfully mastered the same studies as well as been successful in later jobs. I have volunteered to provide my contribution in the Physics area.

• 

  Atos IT Solutions and Services GmbH

  Jul 2011 - Aug 2013

  Leveraging my broad knowledge in various IT service areas from former positions, combined with long year experience in local, regional and global projects for various customers. Engaged in Consulting, Bid Support, Service and Solution Design, Transition & Transformation and Operational Excellence for large customer projects.Main areas of expertise cover Microsoft Technologies, Program and Project Management, Leadership & Guidance, Escalation Management and Service Development. Unit Lead of a group of highly skilled service architects for complicated/complex IT projects High Level Support and Consulting, including Process Optimization employee and budget responsibility responsible for design, setup and cost structures of comprehensive technical solutions strategic and commercial improvement of services together with internal and external partners and Portfolio Management

  • Principal Architect, WSDS

    Apr 2012 - Aug 2013

  • Cluster Head Workplace Service Architects CEE

    Jul 2011 - Jan 2012
• 

  VACC Austria

  Aug 2011 - now

  VACC Austria is a non-profit, voluntary organisation providing high quality Air Traffic Control (ATC) for all pilots flying in the VATSIM network. Our aim is to combine the beauty of flying Austria and it's demanding airport approaches with the passion and professionalism of our controllers. VACC Austria is a non-profit, voluntary organisation providing high quality virtual Air Traffic Control (vATC) for all pilots flying in the VATSIM network. Our aim is to combine the beauty of flying Austria and it's demanding airport approaches with the passion and professionalism of our controllers.Currently holding the CEO position ("Director") of the organisation.

  • Mentor (Training Staff)

    Jan 2008 - now

  • Director (CEO)

    Aug 2011 - Sept 2017
• 

  VATSIM

  Jan 2013 - Jun 2015

  Deputy Regional Director

  VATSIM is a non-profit, voluntary organisation providing high quality virtual Air Traffic Control (vATC) and virtual Flying on a global network. The world of flight simulation as real as it gets is our central motto for an intensive and challenging hobby experience.Currently holding the Deputy Region Director's position for Europe.

• 

  Atos IT Solutions and Services GmbH

  Jan 2013 - now

  Global Head of Program Architecture as a core central function of Global Program Management.Leading a global Team of Enterprise Architects to drive, from pre-sales to program execution, the design and implementation of technical solutions. Managing all technical capabilities within the large programs by harmonizing solutions offered by the Practices into an End-to-End integrated solution that contributes to achieving the technical & business targets.Moreover, GPM and therefore Global Program Architecture is responsible for:- Deliver end-to-end large customers' Programs across Practices (Build) and towards our Industries and Customers.- Manage customers' transitions and accounts startup (Global Agile Transition and AST)- Functional management of all resources assigned to programs (Program Managers, SMEs, Architects ...)- Enforce and measure repeatability and industrialization of project execution (Practice “Build”)- Functional interface with Practices and other horizontal departments- Ensure Operational performance and robustness of our methodology from start up into entire program lifecycle focusing on quality and discipline (Global Program Assurance & Performance)- Data driven decision making through smart KPIs' collection- Capture needs and evolve the project management methodology to keep Atos state of the art including specific needs (regulations)- Provide instant response to support programs turning red (Global Program Tactical Response) Weniger anzeigen Head of the local Austrian department of Global Program Management, being responsible for:- Deliver end-to-end large customers' Programs across Practices (Build) and towards our Industries and Customers.- Manage customers' transitions and accounts startup (Global Agile Transition and AST)- Functional management of all resources assigned to programs (Program Managers, SMEs, Architects ...)- Enforce and measure repeatability and industrialization of project execution (Practice “Build”)- Functional interface with Practices and other horizontal departments- Ensure Operational performance and robustness of our methodology from start up into entire program lifecycle focusing on quality and discipline (Global Program Assurance & Performance)- Data driven decision making through smart KPIs' collection- Capture needs and evolve the project management methodology to keep Atos state of the art including specific needs (regulations)- Provide instant response to support programs turning red (Global Program Tactical Response) Weniger anzeigen Responsible for leading and Management of several Centers of Excellence for Transition & Transformation Projects in CEE.CEE Centers of excellence cover the areas of Digital Workplace, Datacenter & Network Services, Workload Migration Services (Virtualization. Cloud, ...), Cross Functional Services (Processes, ITIL, ...) and T&T Project Management.All of these CoEs hold IT Enterprise Architects, Technical Service Architects and Subject Matter Experts in the respective technical area; additionally covering Consulting, Bid Support, Service and Solution Design, Transition & Transformation and Operational Excellence for large customer projects.Additional areas of responsibility covers Technical Support and Major Incident Management across the scope. Moreover, I am covering the role of a Landscape/Enterprise Architect for a few large global customer myself.Main areas of expertise cover Microsoft Technologies, Program and Project Management, Leadership & Guidance, Escalation Management and Service Development across Service Delivery Towers across regional and global teams.Recognized Atos Senior Expert for Digital WorkplaceAdditionally, I am a member of the Atos Scientific Community, whose mission is to clarify and share a foresight vision on disruptive digital technologies that will impact our society and the usage of technologies in the coming decades. Weniger anzeigen Building up and managing a group of Architects and Senior Experts in the wide area of Workplace and Desktop Solutions with special focus on Atos Portfolio, Consulting, Bid Support, Solution Design and T&T projects in CEE, but also with global focus if required.Leveraging my earlier experience in the WSDS area as well as synergies with the Technical Architecture Management group, I try to bring in best practices to develop and guide the team as well as to support my colleagues to evolve and grow from dedicated Subject Matter Experts to Architects for the whole Workplace domain.Recognized Atos Senior Expert for Digital WorkplaceAdditionally, I am a member of the Atos Scientific Community, whose mission is to clarify and share a foresight vision on disruptive digital technologies that will impact our society and the usage of technologies in the coming decades. Weniger anzeigen Engaged and leading a group of cross-tower IT Enterprise Architects in the area Consulting, Bid Support, Service and Solution Design, Transition & Transformation and Operational Excellence for large customer projects.Additional areas of responsibility covers Technical Support and Major Incident Management as well as Technical support for T&T projects. Moreover, covering the role of a Landscape/Enterprise Architect for a large global customer myself.Main areas of expertise cover Microsoft Technologies, Program and Project Management, Leadership & Guidance, Escalation Management and Service Development across Service Delivery Towers across regional and global teams.Recognized Atos Senior Expert for Digital WorkplaceAdditionally, I am a member of the Atos Scientific Community, whose mission is to clarify and share a foresight vision on disruptive digital technologies that will impact our society and the usage of technologies in the coming decades. Weniger anzeigen Leveraging my broad knowledge in various IT service areas from former positions, combined with long year experience in local, regional and global projects for various customers. Engaged and leading a group of cross-tower experts in the area Consulting, Bid Support, Service and Solution Design, Transition & Transformation and Operational Excellence for large customer projects.Additional areas of responsibility covers Technical Support and Major Incident Management as well as Technical support for T&T.Main areas of expertise cover Microsoft Technologies, Program and Project Management, Leadership & Guidance, Escalation Management and Service Development across Service Delivery Towers. Weniger anzeigen

  • Head of Global Program Architecture

    Feb 2021 - now

  • Head of Global Program Management Austria

    Feb 2021 - now

  • Head of T&T Centers of Excellence CEE

    Apr 2019 - Jan 2021

  • Head of ESO CEE Workplace and Service Desk Services

    Jan 2017 - Jan 2019

  • Head of ESO CEE Technical Architecture Management, Chief Client Landscape Architect CEE

    Jul 2015 - Jan 2019

  • Head of Global Tooling Services MS CEE

    Jan 2013 - Sept 2015

  • Head of Global Delivery Solution Management CEE

    Jan 2013 - Jun 2015