Martin Mangongo

Experience

• 

  Adidas

  Mar 2017 - May 2017

  Sales Representative
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  Western Province Rugby

  Jan 2018 - Nov 2018

  Professional player
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  Trek 2000 International Ltd

  Jan 2018 - Mar 2018

  Field Officer
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  Econet Wireless Zimbabwe

  Apr 2018 - Jun 2018

  Customer Services Agent
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  Teleperformance

  Feb 2021 - Dec 2022

  Business Support

  Working in customer service for AT&T typically required strong communication skills, both verbal and written, as I was assisting customers over the phone, via email, or through chat. Additionally, good problem-solving skills were essential for resolving customer issues efficiently. I was comfortable using computer systems and able to multitask effectively. Patience, empathy, and a positive attitude were also crucial for providing excellent customer experiences. Familiarity with AT&T products and services is a plus, as is the ability to adapt to changes in technology and procedures. Show less

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  AT&T

  Jan 2022 - Sept 2022

  Sales Specialist
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  Dentons

  Jun 2022 - Dec 2022

  Junior HR specialist

  As junior HR professional I was responsible for assisting with various tasks, such as recruiting, onboarding, maintaining employee records, conducting orientations, and handling administrative duties like scheduling interviews and coordinating training programs. I would also assist with HR policies and procedures, employee relations, and benefits administration internationally for the company .