Aung Khant

Experience

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  N.T.G Service Team

  Jan 2010 - Oct 2011

  Network and Hardware Service Technician

  Objectives(1) Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware(2) Handle business-critical IT tasks and system improvements(3) Enable faster and smarter business processes and employee productivity(4) Research and evaluate emerging technologies, hardware, and software(5) Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google WorkspaceResponsibilities(1) Install, configure, and support workstation software, hardware, printers, and phones(2) Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy(3) Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly(4) Implement applications and software upgrades and troubleshoot any performance issues(5) Train employees in using software and hardware, and provide technical support when needed Show less

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  Myanmar Computer Company Ltd.

  Mar 2010 - Mar 2010

  On The Job Training (ICT Dept.)

  on site implementation ofAdvanced Emporium Visitor Administration Information System(Adv - EVRIS)

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  Infini-Inno Co.,Ltd

  Jan 2012 - May 2013

  Information Technology Officer

  Objectives(1) Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware(2) Take responsibility for projects and solutions within the larger business initiative(3) Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace(4) Enable faster and smarter business processes, and develop analytics for meaningful insights(5) Work with internal and external partners to communicate project status, activities, and achievementsResponsibilities(1) Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly(2) Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed(3) Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments(4) Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed(5) Perform routine and scheduled audits of all systems, including backups Show less

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  Powerhouse Co.,Ltd

  Jun 2013 - Jun 2014

  Information Technology Officer

  Objectives(1) Oversee computer networks to maximize performance and minimize downtime(2) Confer with managers and network users regularly to clarify needs(3) Design and implement network components and procure equipment (4) Diagnose and resolve problems(5) Coordinate network access and usage(6) Research new technologies and educational opportunities continuallyResponsibilities(1) Architect, implement, and maintain network solutions that provide core infrastructure(2) Communicate with team to identify needs, monitor performance, and diagnose and resolve issues with network and systems(3) Provide project management for various network activities, including upgrades, implementations, and migrations, offering technical direction and user support as needed(4) Create, update, and maintain documentation of environment and operational procedures(5) Create reports and documentation outlining findings and solutions Show less

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  Welthungerhilfe

  Jul 2014 - Dec 2017

  Information Technology Officer

  Objectives(1) Installing and configuring computer hardware, software, systems, networks, printers and scanners.(2) Repairing equipment and replacing parts as required.(3) Conducting electrical safety checks on computer equipment.(4) Managing stocks of equipment, consumables and other supplies. (5) Software Planning and undertaking scheduled maintenance upgrades.(6) Maintaining records of software licenses.(7) Tracking license and support contracts to include notification of renewal timeframe to management.(8) Supporting the roll-out of new applications. Network(9) Troubleshooting system and network problems and diagnosing and solving hardware or software faults and responding to breakdowns.Responsibilities(1) Responsible for installation and maintenance of the server.(2) Monitor internet usage and ensure network functionality and availability to all system users.(3) Responsible for installation and maintenance of the server.(4) Monitor internet usage and ensure network functionality and availability to all system users.(5) Ensuring security of data, network access and backup systems.(6) Preserving assets, information security and control structures.(7) Maintaining local and server based anti-virus software and in case of virus infection clean out affected equipment.(8) Primarily responsible for timely creation, shifting or removal of user’s Domain and Email IDs.(9) Creating and maintaining inventory, which may include hardware, software and various item such as laser printer cartridges and peripheral equipment.(10) Maintaining documentation of processes, procedures and troubleshooting guides.(11) Identifying problematic areas and implement strategic solutions in time(12) Handling annual budget and ensure cost effectiveness Show less

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  Royal Net Technology Co.,Ltd

  Jan 2018 - Jun 2018

  Information Technology Project Officer

  Objectives(1) Liaise with managers and clients to define project requirements, scopes, and objectives that align with organizational goals(2) Coordinate internal and external resources, ensuring that projects remain within scope, schedule, and budget(3) Analyze project progress and, when necessary, adapt scope or timeline to achieve optimal results(4) Assign roles and tasks to team members based on their individual strengths and abilities(5) Help build the skill sets of team members and share learnings with other employees(6) Achieve organizational goals while adhering to standards and best practices(7) Maximize project efficiency and profitability(8) Determine project specifications and acquire the necessary materials for completion(9) Develop scope and parameters for project design and implementation(10) Identify project responsibilities, delegating phases and elements to the appropriate personnelResponsibilities(1) Ensure that all aspects of a project are organized and in conformance with timeline and deliverables requirement(2) Develop and maintain project performance database that tracks overall progress and achievement of milestones(3) Assign and monitor resources effectively to boost project efficiency and maximize deliverables output(4) Report project risks and outcomes to appropriate management channels, and escalate issues according to project work plan(5) Serve as point of communication between company teams and external resources(6) Deepen partnerships with outside resources, including third-party vendors and researchers(7) Create and administer testing protocols for monitoring project performance(8) Inform supervisors and subcontractors promptly of any construction schedule changes, and work closely with all stakeholders to ensure requirements are met(9) Oversee budgetary, scheduling, and project databases, and report regularly to project manager on progress as well as on problems that could significantly affect cost or schedule Show less

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  DKT International (Myanmar)

  Jul 2018 - Aug 2019

  Information Technology Administrator

  Objectives(1) Install and configure computer hardware operating systems and applications. Set up workstations with computers and necessary peripheral devices (routers, printers etc.)(2) Install and configure appropriate software and functions according to specifications(3) Replace parts as required(4) Check computer hardware (Drives, mouses, keyboards etc.) to ensure functionality(5) Develop and maintain local networks in ways that optimize performance(6) Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)(7) Troubleshoot system and network problems, diagnosing and solving hardware or software faults(8) Identify computer or network equipment shortages and place ordersResponsibilities(1) Provide support, including procedural documentation and relevant reports(2) Provide orientation and guidance to users on how to operate new software and computer equipment(3) Provide support for HR department regarding advertising new positions on website(4) Provide support for Procurement department regarding advertising new bids on website(5) Provide support for Program department regarding advertising new activities and projects on website(6) Organize and schedule upgrades and maintenance without deterring others from completing their work(7) Work continuously on a task until completion (or referral to third parties, if appropriate)(8) Manage Website, Social media channels of the organization Provide support for health education website (9) Ensure security and privacy of networks and computer systems(10) Set up new users' accounts and profiles and deal with password issues(11) Conduct electrical safety checks on computer equipment.(12) Rapidly establish a good working relationship with 3rd parties and other professionals, such as software developers, IT Vendors and companies Show less

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  DGB Microfinance Myanmar Co.,Ltd

  Sept 2019 - Apr 2023

  Information Technology Manager

  Objectives(1) Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware(2) Take responsibility for projects and solutions within the larger business initiative(3) Handle business-critical IT tasks and systems administration(4) Research and evaluate emerging technologies, hardware, and software(5) Track and maintain hardware and software inventory(6) Assist in network design, implementation, and maintenance(7) Provide network support across organizational operating systems(8) Maintain stable and consistent connectivity across all network computers(9) Prepare, implement, and monitor disaster procedures and recoveryResponsibilities(1) Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions(2) Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions(3) Analyze processes, technologies, and vendors continually to find areas for improvement(4) Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they’re offering the best-possible service and value for business needs(5) Train employees to use software and hardware; troubleshoot issues and provide technical support when needed(6) Develop and execute disaster planning and maintain data backups(7) Maintain network servers and associated hardware, software, services, and settings(8) Recommend, test, and implement system and security upgrades(9) Consistently monitor and troubleshoot network stability and performance(10) Create, adjust, and maintain network user settings and permissions(11) Write technical support documentation for network systems and applications(12) Handling annual budget and ensure cost effectiveness Show less

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  Royal Net Technology Co.Ltd

  May 2023 - Jan 2024

  Information Technology Supervisor

  Objectives(1) Analyzing existing computer systems and making recommendations for upgrades and improvements.(2) Developing and overseeing the installation of systems, which include software and hardware.(3) Performing tests and troubleshooting, as well as quality assurance.(4) Implementing safety procedures and data recovery plans.(5) Maintain the integrity and security of all company data(6) Make recommendations regarding system management, improvements, and enhancements(7) Manage and direct existing and new IT projects(8) Recruiting, training, and evaluating staff members.(9) Developing user manuals, as well as policies, procedures, and safety protocols.(10) Collaborating with other departments and professionals in the development of IT systems.(11) Ensuring all installations, maintenance, and upgrades are carried out on schedule and to client specifications.(12) Delegating tasks and developing budgets and work schedules.(13) Staying up-to-date with field advancements and ensuring the team receives refresher training as well.Responsibilities(1) Manage the IT Department by coordinating internal staff, consulting resources, and outside vendors(2) Research new IT technologies to determine feasibility and impact(3) Develop and implement strategic plans for IT maintenance, improvements, and upgrades(4) Maintain data security and confidentiality(5) Conduct regular audits of computer systems, networks, vendors, and other external resources(6) Establish and manage IT policies and procedures(7) Research potential IT vendor alternatives, propose solutions, and manage contract negotiations(8) Research and implement new technology applications(9) Train staff on new technologies(10) Manage IT vendor relationships Show less

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  ACDI/VOCA

  Feb 2024 - Apr 2025

  Information Technology Specialist

  Objectives(1) Ensuring the reliable operation of IT systems is critical to program delivery and organizational operations.(2) Ensure that IT infrastructure complies with security standards, regulations, and donor requirements.(3) Maintain a stable and secure network for both on-site and remote offices.(4) Provide technical support to staff and build capacity in using IT tools.(5) Lead digital innovation initiatives to improve program outcomes and operational efficiency.(6) Provide tailored IT solutions that support specific development programs, such as agricultural development, financial inclusion, or food security.(7) Manage IT assets, including software licenses, hardware inventory, and relationships with vendors.(8) Develop and maintain IT disaster recovery and business continuity plans.(9) Implement cost-effective IT solutions to maximize the impact of donor funds.(10) Explore open-source software options, cloud solutions, and other ways to optimize spending on IT infrastructure.Responsibilities(1) Ensure the smooth functioning of the organization's IT infrastructure, including servers, networks, and communication systems.(2) Provide technical support and troubleshooting assistance to staff across various locations.(3) Manage and monitor local and wide area networks (LAN/WAN), internet connectivity, and telecommunications systems.(4) Ensure data security and compliance with global cybersecurity standards, protecting the organization from breaches and data loss. (5) Implement firewalls, anti-virus software, encryption protocols, and access controls. (6) Regularly update security systems and conduct audits.(7) Develop and maintain systems for data storage, backup, and recovery.(8) Oversee the integration of new software systems that support organizational operations and program needs.(9) Collaborate with vendors and program teams to customize solutions.(10) Train staff in new technologies, systems, and cybersecurity practices. Show less