Mark MacMichael

Mark MacMichael

Training Coordinator/Consultant

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location of Mark MacMichaelBedford, Nova Scotia, Canada

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  • Timeline

  • About me

    Ariba Business Specialist

  • Education

    • Axelos

      2019 - 2019
      ITIL Foundation Certificate in IT Servivce Management
    • NECI

      2016 - 2017
      Public Sector Procurement Program (PSPP) Public Sector Procurement
    • PMAC Training

      2006 - 2008
      Purchasing, Procurement/Acquisitions and Contracts Management

      Completed the following courses and seminar:Principles of BuyingPrinciples of Transportation and LogisticsPrinciples of QualityFundamentals of Contract Law

    • Information Technology Institute

      1987 - 1988
      Computer Programming/Systems Analysis
    • Saint Mary's University

      2001 - 2002
      Object Oriented Software Technology Software Development
    • Dalhousie University

      1980 - 1984
      Bachelor of Arts (B.A.)
  • Experience

    • Nelson Consulting Services

      Apr 1993 - Sept 2000
      Training Coordinator/Consultant

      Curriculum Development, Recruiting, Hiring, Training

    • Nova Scotia Community College

      Sept 2000 - Apr 2001
      Teacher

      Teacher - Computer Applications. Taught business applications to Community College students.

    • The Hardman Group Limited

      Mar 2002 - Dec 2003
      Systems/Network Administrator

      • Maintained efficient operation of LAN in multi-server environment • Provided staff support via desktop, telephone, terminal services, remote desktop and VPN• Supervised security solutions, including firewall, anti-virus, backups and ups systems • Implemented web-based leasing database system

    • South Shore Health

      Aug 2003 - Jul 2005
      Web Developer/Trainer

      * Trained Staff in Computer Applications* Worked on the NSHIS Project as the Training Coordinater for South Shore District Health* Developed the Intranet Site when the SSDHA migrated to Microsoft from Novell. * Enhanced the web-site and upgraded most sites using.NET technology.

    • Capital Health District Health Authority

      Jul 2005 - Oct 2006
      Helpdesk Analyst

      • Worked on the IT Help Desk at the Province's largest hospital• Utilized Axio Assyst for IT Service Management• Developed the Heath Authority's Backup Log Database using Microsoft Access

    • Transportation and Infrastructure Renewal

      Oct 2005 - Jul 2006
      SAP Systems Analyst

      * Analysis and support for Transportation and Infrastructure Renewal staff in SAP* Provided training to SAP in Material Management.* Maintained materials, functional locations and User Access for SAP users

    • PROVINCE OF NOVA SCOTIA

      Jul 2006 - Jul 2008
      IT Procurement Analyst

      • Issued all IT related tenders for Hardware, Software and Consulting Services for the Province of Nova Scotia (Department of Economic Development)• Created Electronic Bidding Documents in HTML• Supported staff in SAP, Procurement Support Productivity Tools and Personal Development• Developed Procurement Information Tracking System (PITS) using MS-Access

    • Government of Nova Scotia

      Jul 2008 - Sept 2017
      Senior Procurement Consultant

      • Conducted procurement activities in the development of RFPs, REIs/RFIs, RFQs and RSOs• Prepared procurement documents and conducted evaluation of vendor responses for more than 300 tenders• Prepared award documentation and contracts for successful vendors• Implemented the use of Services Master records in SAP to track conformity of service categories• Validated requirements with clients, and other stakeholders to ensure contractual compliance• Subject Matter Expert for the Ariba Contract Management Implementation Team• Developed processes for new Sourcing and Contracting system• Created training material and delivered training in Ariba (Classroom and Webinar)• Performed bulk uploads of existing contract documents into Ariba• Business Process Lead for the Business Enhancement Project (2010-2013)• Solicited support from other departments by focusing on how the strategy would benefit them in terms of costs and efficiencies• Developed form specifications for procurement related documents: Rfx, Purchase Orders and Outline Agreement documents• Implemented new procurement functionality into SAP• Delivered training via webinars to more than 300 employees• Developed training material and delivered classroom training in Business Intelligence SAP and BI Configurations• Subject Matter Expert for Flextrack Vendor Management System (2013)• Procurement Lead for Flextrack Transition• Developed Contract process for vendors.• Consolidated data collection for Flextrack • Provided analysis of IT Product Purchases from 1998-2006 for Canadian LCD Price-Fixing Class Action Lawsuit (2016)• Developed tenders with IT that would require that all new information and communications equipment bought or leased by the province have Electronic Product Environmental Assessment Tool (EPEAT) silver certification (2014)• Procurement Lead for the Nova Scotia Pension Administration System Technology Committee (2011-2012) Show less

    • PROVINCE OF NOVA SCOTIA

      Oct 2017 - Jun 2022
      Contract Manager - Vendor and Contract Management (MissionIT)

      • Liaised with Legal to manage and negotiate contracts for the Mission IT Vendor Management Group• Developed partnerships with external vendors and internals stakeholders • Monitored vendor compliance and SLAs to mitigate risk to the government• Coordinated with co-workers on RFP development and evaluation• Authored amendments and change requests with clients, vendors, and legal representatives• Managed and administered all contractual documentation utilizing provincial processes and tools: SAP, Ariba Contract Management, and internal solutions Show less

    • Cyber Security and Digital Solutions (Province of Nova Scotia)

      Oct 2023 - now
      Ariba Business Specialist (Consultant)

      Key Duties & Responsibilities:• Works with the System Integrator to deliver workshops targeted to define and refine new processes and to gather process and system requirements• Delivery of key documents like functional specifications, business process procedures, process designdocuments, job role mapping, test scripts etc.• Participates in the overall testing of the system including system integration testing• Participates in End user training and go live support activities• Support quality assurance, system testing and training delivery Show less

  • Licenses & Certifications

    • Writing a Cover Letter

      LinkedIn
      Mar 2022
      View certificate certificate
    • ITIL Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      May 2019
    • Public Service Procurement Program (PSPP)

      NECI
      Jun 2017