Ankit Garg

Experience

• 

  IBM

  Jul 2012 - Aug 2014

  As part of IBM strategy and transformation team, I have consuted accross healthcare, beverages, real estate, manufacturing and textile Sectors. I have contributed to projects in the following functions: market entry strategy, IT strategy, business process reengineering, sales and digital media transformation and shared services sector. I have experience in leading functional design and implementation of business solutions

  • Senior Consultant, Strategy and Transformation

    Jul 2014 - Aug 2014

  • Associate Consultant, Strategy & Transformation

    Jul 2012 - Jun 2014
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  MetLife

  Sept 2014 - Mar 2019

  Role:Primary lead for the transformation of the Employee Benefits Service (core Group Health business involving sales, portfolio, underwriting, claims, network management teams) in Middle East; Responsible for leading strategic realignment, revamping client relationship management, value stream mapping, organisational restructuring and performance management across operations value chain. Accountable for stakeholder alignment, operationalizing process improvements and deliver sustained benefits Show less Role:As part of Metlife's Global strategy and operations team, I worked as a Business lead with responsibility to deliver strategic projects in operations management across the insurance value chain. I managed teams with members from strategy and analytics expertise to lead the successful delivery and implementation of the programProjects:Assessed, designed and piloted an ideal claims operations organization focusing on improving payout accuracy and enhancing operational efficiency; Study involved holding workshops with SMEs from 10 countries (to leverage MetLife experience globally) to design and frame best practices and gold standards from experiences across geographiesDesigned and built an analytical framework with the key goal to improve payment accuracy and in turn improve account persistency. Drove operational projects across claims (such as utilization management, fraud management, audit, etc) and key strategic functions such as case management, provider network management and account renewalsDesigned industry first utilization /abuse control capability from concept to deployment phase by formulating E2E strategy and implementing process enhancements to operationalize the initiative Show less

  • Unit Manager (Global Strategy and Operations)

    Jul 2017 - Mar 2019

  • Senior Program Consultant ( Global Strategy & Operations)

    Sept 2014 - Jun 2017
• 

  IndiaMART InterMESH Limited

  Mar 2019 - Apr 2020

  Assistant Vice President

  Primary lead to drive cross functional transformation initiatives aimed at achieving higher business growth and improved operational efficiency

• 

  Amazon

  May 2020 - Dec 2023

  Senior Program Manager

  Setup the Amazon Freight Program in HYD for NA business and scaled it up (~150 member org) to support transportation need of ~70 enterprise shippers and ~400 SMB shippers. Also led the inbound planning team, which works across FC network, S&OP and tech teams (SCOT) to manage the inbound network of Amazon. I am currently in the process of setting up Work Force Management function at HYD.

• 

  Unilever

  Jan 2024 - now

  Senior Procurement Manager - Logistics and Customer Operations