Zoë Kahn

Experience

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  Dallas Jewish Community Foundation

  May 2007 - Aug 2009

  Administrative Assistant

  • Converted traditional filing into an electronic database of donor information using Raisers Edge to increase efficiency and modernize operations.• Assisted in the coordination of the annual Professional Advisors Seminar 2007, 2008, and 2009, including mailings, caterers, and check-in operations.• Contacted over 500 donors by phone and in-person to update their account status; achieved a 100% contact rate.• Resolved complaints and addressed donors’ questions; maintained lifecycle correspondence with donors. Show less

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  University of Central Arkansas

  Mar 2012 - Dec 2013

  Department of Outreach & Community Engagement, Communications Specialist

  • Fostered community engagement and promoted educational initiatives by planning and promoting large-scale campus events, such as the Community Development Institute 2012 and 2013; member of the UCA Veterans Day Committee 2012 and 2013, with over 300 attendees, and assisted with Toad Suck Daze 2013 (approx. 160,000 attendees, raising $96,500 for education initiatives).• Contributed to the success of the UCA Marketing Department by providing comprehensive training to faculty and staff across 31 academic departments on internal University style standards and best practices, leading to improved engagement and attendance across the Conway and greater Little Rock community for community and continuing education courses.• Developed and maintained positive relationships with University marketing clients by creating Letters of Agreement to clearly define expectations and ensure that individual needs were understood and met, fostering trust and satisfaction.• Effectively utilized social media platforms, community calendars, email blasts, flyers, and brochures to disseminate information and promote events, expanding the reach of outreach efforts and connecting with a wider audience. Show less

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  Pensacola Opera

  Apr 2014 - Jul 2014

  Patron Services Associate

  Offered exceptional customer service to differentiate and promote Pensacola Opera experience.Cross-trained in different internal databases to improve team members ability to meet coverage demands during busy season.Processed customer account changes with Access, TicketMaster, and EventBrite.Collated customer names, contact and payment information to streamline future interactions.Worked with staff and volunteers to solicit potential and previous patrons to secure financial support. Show less

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  Absolute Consulting, Inc.

  Sept 2014 - Jun 2017

  Business Development Assistant

  • Supported business development functions and data management, facilitating interdepartmental communications.• Trained coworkers, including remote employees, on database navigation and implementation of correct policies and requirements, creating PowerPoint presentations, stylebooks, and quick reference tools.• Formatted company documents to an internal stylebook with high levels of accuracy, following in-depth guidelines and procedures to meet DOE, Nuclear and EPA industry standards.• Composed technical information into clear, readable documents to be used by technical, and non-technical personnel.• Created reports and aggregated data and metrics, researching personnel databases, both public and private. Show less

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  Alpha to Zeta Industries

  Jul 2017 - now

  Co-Founder / Director of Operations

  • Manages financial operations, including budgeting, accounts payable, and accounts receivable .• Establish and maintain positive relationships with customers, actively listening to their needs and working diligently to resolve issues promptly and amicably.• Utilizes social media to expand market reach, elevate brand awareness, and assess market trends, enhancing organizational visibility and impact.• Collaborates with community partners and non-profit organizations, including K9s for Warriors, Special Operations Warrior Foundation, Operation Supply Drop, USO Gaming, Extra Life, and the Salvation Army, to organize fundraising events on their behalf and support their causes in regular operations.• Sponsored the inaugural 2023 Rocky Mountain RepRap Festival, a 3D printing convention targeted at inspiring innovation in the industry, as well as STEM/STEAM development in the community . Show less

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  St. Simon's on the Sound

  Jan 2018 - Sept 2021

  Director Of Communications

  • Oversaw the design and production of communications and marketing materials for organizational events and outreach.• Performed graphic design for fundraising, religious, and musical events inside the organization and in coordination with community partners, other NGOs, local government, and law enforcement.• Served as Volunteer Coordinator for musical events, educational events, and community service works.• Served as SharePoint Administrator and maintained organizational records and materials, both print and digital.• Created and implemented communication and marketing strategies for ministries and special events; arranged weekly live streams to Facebook & YouTube using vMix, retaining 70% attendance during spring 2020 COVID-19 Lockdowns • Created and managed internal and external communications, website, print media and materials, signage, and other forms of communication technology; designed and implemented office and design standards and procedures.• Created a weekly E-newsletter, tracking reader analytics and adjusting content and procedures to increase engagement, maintaining an open rate above 65%, exceeding the industry average for Faith-Based Organizations of 41.15% Show less

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  St. Simon’s on the Sound Episcopal Church

  Jan 2018 - Sept 2021

  Operations Manager

  • Organized office operations and procedures; ordered cost-conscious office and maintenance supplies, regularly coming in under budget; Was able to negotiate a more favorable Printer contract that lowered annual costs by $320, while also expanding capabilities and reducing service material assembly time by 2 hours each week.• Created and executed crisis management plans for flooding and storm preparation and recovery.• Served as a liaison between vendors, ministries, parishioners, and various community stakeholders; coordinated 3rd party maintenance and repairs, including assembling bids and quotes, and preparing cost projections.• Managed travel and conference arrangements for clergy and group trips, submitting reimbursement requests and expense reports on their behalf. • Worked with State and City Licensure and Safety Organizations to maintain operational status of facilities, resolving issues for annual inspections in a timely manner with no lapses in licensures.• Developed and executed crisis management plans to ensure organizational preparedness and timely recovery, specifically focusing on flooding and hurricane emergency response and recovery. Show less

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  Applied Materials

  Sept 2022 - Sept 2023

  Customer Engineer

  • Provided comprehensive technical support for Endura metal deposition semiconductor systems, ensuring timely installations, conversions, and sustainment.• Thrived in collaborative and diverse work environments, effectively communicating and training with multicultural teammates from across Asia, Europe, and the Middle East. • Maintained effective and seamless coordination with Intel to resolve critical needs, facilitate new equipment qualification, and maintain positive customer relationships.• Coordinated tool start-up, supply and equipment logistics, and personnel across multiple companies .• Managed the essential procurement and expedited international shipping and returns of critical components, collaborating with manufacturing units, while adhering to federal and international trade regulations and chemical safety standards.• Led installation team on $12 million Endura Amber PVD system, allowing for greater reliability in microchip production at the Rio Rancho Intel site. Show less

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  United States Air Force

  Aug 2024 - now

  Family Advocacy Program Assistant

  Committed to promoting healthy and resilient military families. Connects clients with community and military resources. Collaborates with interagency partners to create strong, safe family environments. Passionate about making a positive impact on the lives of service members and their families.