Salma Amr

Experience

• 

  Arab Bank Corporation

  Jul 2015 - Aug 2015

  Customer Service Representative
• 

  Arab Bank Corporation

  Jul 2016 - Sept 2016

  Customer Service Representative

  • Participating in ABC bank as Customer service Representative.• Responded to customer inquiries, providing information on bank accounts, policies, products, and services.• Managed customer profiles opened and closed bank accounts.• Daily use of Microsoft Office: Word, Excel, PowerPoint, and Outlook.• Processed customer requests for services, such as additional checks, change of address and reissue of statements.• submitted the debit and credit card with its password to the customers Show less

• 

  BDO

  Apr 2018 - Aug 2018

  HR Recruiter

  o Sourcing candidates through databases and social media.o Updating job Ads.o Screening resumes.o Performing on phone interviews.o Conducting Face to face interviews.o Selecting the most suitable candidate for the job.o Following up on the interview process status.o Making reports.

• 

  Egyptian Steel

  Jan 2019 - Nov 2023

  • Performance Management (Success Factors System Key User)o Managing the performance appraisal cycle starting from goal setting to the mid-year review till end of year final review, using Success Factors system for white collars appraisal.o Managing the calibration session with head of departments and plants’ managers to finalize the appraisal cycle. o Testing Success Factors system from technical and business side after configuration for launching the system live for all employees. o Using manual forms for Blue Collars appraisal.o Giving training awareness sessions for the new hires on Success Factors system and how they can use it.• Recruitment o Selecting and screening resumes using recruitment platforms such as LinkedIn and conducting interviews for open vacancies as per request to meet the needs of the organization.o Conducting competency-based interview for some positions using SHL material.o Conducting exit interviews. o Preparing the Manpower Plan for the next year with the head of departments. o Working on the workload analysis for preparing the Manpower plan of 2022. • Assessment and Development Centero Coordinate and organize the assessment process for development and promotion, using SHL assessment tools during the year.o Working on the Succession Plan for HQ and plants. o Participate as an assessor (certified by SHL) in the assessment and development center. o Create the assessment matrix.• Organizational Chartso Creating and updating the organization charts to reflect the current situation of the company. Show less • Performance Management (Success Factors System Key User)o Managing the performance appraisal cycle starting from goal setting to the mid-year review till end of year final review, using Success Factors system for white collars appraisal.o Leading and participating in the calibration session with head of departments and plants’ managers to finalize the appraisal cycle. o Using manual forms for Blue Collars appraisal.• Recruitment o Selecting and screening resumes using recruitment platforms such as LinkedIn and conducting interviews for open vacancies as per request to meet the needs of the organization.o Conducting exit interviews. o Working on the workload analysis for preparing the Manpower plan of 2022. • Assessment and Development Centero Coordinate and organize the assessment process for development and promotion, using SHL assessment tools during the year.• Organizational Chartso Updating the organization charts to reflect the current situation of the company. Show less

  • Senior Human Resources Business Partner

    Apr 2022 - Nov 2023

  • Human Resources Business Partner

    Jan 2019 - Mar 2022
• 

  Energizer Holdings

  Dec 2023 - now

  Human Resources Business Partner - HR Manager - Egypt

  Support implementation of HR strategies and initiatives to develop structure, processes, systems, solutions and metrics to enable Egypt teams to execute and achieve business targets. Demonstrate ability to understand how the business operates at a fundamental level and partner with business team members to implement these solutions.Partner with the business and HR team on recruitment, people development, and retention issues.Assist in building organizational capability and bench strength, ensuring the right people are in the right jobs.Lead the talent reviews, succession planning reviews, calibration reviews and performance management for Egypt team. Support the Engagement programs and survey process by being an Engagement Champion. Drive annual performance management process and educate colleagues on career development tools.Lead local execution of business and corporate HR initiatives.Provide coaching and advice to people managers on people-related issues.Manage local employee relations issues, partnering with Legal as appropriate.Drive awareness and adherence to Energizer’s compensation/rewards principles among people leaders.Review the monthly payroll output with the payroll team, for any change or amendments. Coordinate and monitor people manager application and effective use of HR tools, policies, and processes.Promote the role of Human Resources and enhance the credibility of the function; work collaboratively with global Human Resources team members to proactively share best practices and processes.Provide location-specific insights to help the Center of Excellence team at Headquarters (St. Louis, MO, USA) align overall strategies with Egypt specific requirements.Conducting the People Leadership Fundamental program as instructor for the program.Managing the renewal of the medical and life policies with the global benefits team and WTW. Show less