Paula Holubek, MTA, ECMp, CDIA

Experience

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  Thompson Hine LLP

  Sept 1999 - Jul 2005

  Desktop Specialist

  • Designed and built MS Access database to report Employee and Application information imported from Novell Netware Administrator database, enabling migration team to assign proper software to upgraded computer.• Windows XP/Office 2003 migration team member, performing pre-migration interview, upgrade of computer using Altiris Deployment Server and post-migration follow-up.• Trained new employees on proper use of firm software.• Project lead on MS Word 2000 PSP template project, including editing, testing, implementing, documenting and training users firm wide. Acted as support contact for this template.• Supervised floorwalker personnel during Outlook migration.• Developed documentation in response to specific questions raised by users (e.g., procedure to migrate a Corel WordPerfect Address Book to Outlook).• Prepped desktop and server hardware for OS installation.• Installed upgrades of client-server software. Show less

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  Hyland Software

  Jul 2005 - Apr 2013

  Technical Support Analyst

  ▪ Technical Lead on corporate acquisition project team. Performed all phases of the Solution Development Life Cycle to create new solutions, upgrade the databases from SQL 2005 to 2008 and migrate the solutions from a Windows 2003 server to a Windows 2008 server▪ Performed OnBase Test and Production installations and upgrades▪ Provided support in all areas of OnBase environment and solutions▪ Utilized internal systems during the technical support process and found new, innovative ways to make the process more efficient▪ Increased issue resolution time by creating troubleshooting checklists and knowledgebase articles▪ Increased co-worker knowledge of software by creating and delivering Training Presentations▪ Supported end users in Hyland external training classes, ensuring passage of certification test▪ Mentored new employees Show less

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  FirstMerit Bank, now part of Huntington Bank

  Jul 2013 - Jan 2017

  OnBase Application Developer Sr.

  ▪ Technical Lead on Account Number Update Project▪ Technical Lead on OnBase Upgrade/Environment Migration Project to upgrade OnBase from version 9 to version 13▪ Analyzed OnBase environment and recommended changes in architecture to meet the needs of OnBase expansion▪ Updated reports, using SQL, providing management with business-critical information▪ Designed and implemented OnBase Document Composition documents, including additions to Workflow to direct documents through business processes▪ Completed routine updates to OnBase Web Server asp page(s)▪ Provided support in all areas of OnBase environment and solutions▪ Lead daily meetings to discuss support and development initiatives Show less

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  Premier Data Management

  May 2017 - Apr 2018

  OnBase Solution Engineer

  ▪ Performed all phases of the Solution Development Life Cycle to successfully create new solutions in OnBase▪ Created a Human Resources recruiting, onboarding and employee record solution in OnBase▪ Created a document imaging time management solution for management to track time taken to complete document imaging process▪ Created solution to authorize automatic payroll deduction for merchandise purchasing from company partnered retailer