Amir Rizwan

Experience

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  McDonald's

  Mar 2014 - May 2016

  Crew Trainer

  Collaborated a team of 14 people to ensure timely delivery of food by reducing the time from 45 minutes to 30 minutes. Increased customer satisfaction and enhanced sales by 10%Trained and guided 4 Crew Members to work in production area and reduced the complains of the customers from 6% to 3%

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  Systems Limited

  May 2016 - Sept 2017

  CCE

  Collecting, Keeping and Maintaining of Property Tax Records for the client Mortgage CompaniesCompleted the training process of 2 months in reduced time of just 1 monthAchieved 98% accuracy in Title Search for properties throughout the US states

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  Amal Academy

  Jun 2016 - Jul 2021

  Career-Prep Fellow

  Education startup funded by Stanford University that teaches professional skills to students and corporations– Communication: Completed a competitive written application and interview process to be selected from over 1200 applicants for intensive 3-month Fellowship funded by Stanford University– Skills development: Investing 150 hours in order to develop business skills (e.g., communication, leadership, problem solving, teamwork, etc.) that will help me make a deeper impact on the job Show less

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  Mindbridge

  Oct 2017 - Aug 2021

  Customer Service Representative
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  Revolut

  Dec 2021 - Dec 2023

  Financial Crime Analyst

  Transaction Monitoring: Analyzing financial transactions and patterns to identify unusual or suspicious activities that may indicate financial crimes.Risk Assessment: Conducting risk assessments to evaluate potential risks associated with clients, transactions, or business relationships and implementing measures to mitigate those risks.Investigation: Investigating and researching potential financial crimes, including gathering evidence, conducting interviews, and collaborating with law enforcement or other relevant authorities.Compliance: Ensuring compliance with relevant financial regulations and industry standards to mitigate legal and regulatory risks. Show less