Bogdan Pavel

Experience

• 

  DATATEL SRL

  Oct 2008 - May 2009

  Tehnician
• 

  Flextronics Romania

  Apr 2013 - Apr 2014

  Tehnician SMT

  -Performs preventive maintenance activities on SMT,FCA and other FPC/PCBA machines-Generates and maintains documentation on PM and equipment maintenanceactivities (check sheets, standard reports, justifications, scheduling, etc.)-Performs continuous machine assessment activities and generates and executescorrective actions- Utilize drawings, visual aids and other instructions to identify defects-Repair and trouble shot machines to ensure continues production.-Monitors parts purchase and arrival tracking-Responsible for machine development and program optimization.-See to it that all machines in the area are effectively use by production and check if the standard parameters of every machine was use.-Generate report for all trouble encounters in the line especially on the machine. Show less

• 

  Vodafone

  Apr 2015 - Feb 2018

  - Provides technical and business support for the Account Manager during the sales process and ensures the implementation of the agreed upon solutions- Sends all of the necessary information towards specialized teams regarding the activation of numerous services and solutions such as: mobile voice services; fixed line services; mobile broadband; ISP connections and so on- Running an integrity check process in order to validate the authenticity and accuracy of certain documents and contracts before implementing any type of solution- Utilized applications: Amdocs CRM; CM (direct intervention on services and solutions); Pioneer; Excel; Remedy (service management) Show less

  • Officer Activation and BO Corporate

    Jun 2016 - Feb 2018

  • Customer Service Representative

    Apr 2015 - Jun 2016
• 

  _VOIS

  Feb 2018 - now

  - Demand planning- Capture demand from the Enterprise Product and Solutions Product and Programme managers to understand the long range (18-24 month) demand for product development as described in the Product Roadmap.- Coordinate the process to turn the Product Roadmap into a 12 month rolling Delivery Plan and where required a Release Plan that is interlocked with GEPM and 22 Vodafone and partner markets.- On a rolling quarterly basis work with the Demand Manager and EP&S to update the Delivery Plan including resource scheduling, budget updates and dependency planning.- Resource and budget- Use the Demand plan and forecast resource data to develop a fully scheduled Delivery Plan matched to resources.- Take inputs from key suppliers (including Group Enterprise Operations, Vodafone Procurement Centre, Business Analysis) and Vodafone Markets to ensure the delivery roadmap is understood and can be supported and resourced by these stakeholders- Scope management- Coordinate the governance processes to manage scope into releases- Understand and maintain an overview of interdependencies between projects and releases- Liaise with IT to understand dependencies on IT release schedule and factor those dependencies into the plan.- Change management- Coordinate the governance processes to manage change requests to time, cost or scope of releases and projects- Update all change trackers and provide analysis and insight into the drivers and consequences of change on schedule, resource, budget, scope and quality Show less - Administrative pre- sales support- Collect and consolidate input from Opportunity manager and various assessing units at global and local level and across Sell-Build-Run in Group Enterprise- Track actions and risks- Track KPIs and assure quality of project deliverables- Produce and manage standard project management reports- Distribute reports from / to multiple stakeholders- Support the preparation and wrap up of several management boards (e.g. pre –sales boards)- Provide delivery quotes for non- complex projects- Monitor successful hand-over to delivery and to operations- Build strong interfaces within SFD performance management- Provide input to the governance manager- Provide regular and ad-hoc information to the reporting team and support the analyses of delivery data- Provide input to the business process improvement manager and support continuous business process improvement- Maintenance of Single Front Door tools (e.g. SFD mailbox, opportunity management tracking, Sharepoint) Show less - Monitoring accounts with high service traffic and client databasefor identifying fraud suspected activities- Actively identifying fraud by monitoring usage patterns and highlighting certain pre-determined triggers.- Launching investigation in order to accurately determine whether or not the suspicion of fraud can be confirmed and to revert all fraudulent actions performed on a certain account.- Performing a detailed analysis of the cases presenting fraud risk, for analyzing the fraud intention- Identifying, analyzing and resolving complex issues with limited supervision using various fraud tools, applications and systems.- Examining past and current fraud trends, running data reports and analyzing results in order to implement effective fraud mitigation strategies.- Developing, implementing and improving comprehensive fraud detection strategies and authorization decision rules that balance fraud loss reduction, costs and customer experience Show less

  • Team Leader Cost Planning and Procurement & Order Management Analyst

    Feb 2023 - now

  • Demand Manager

    Aug 2020 - Feb 2023

  • Opportunity Programme Support Analyst

    Aug 2019 - Aug 2020

  • Advisor, Fraud Management for UK

    Feb 2018 - Aug 2019