Salman Faisal

Experience

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  Unique Jewellery

  Jan 2003 - May 2006

  CustomerServies

  • Sales and After Sales Service• Customer Relations

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  Hotel Grand Mercure

  Jul 2007 - Nov 2009

  Front Desk Agent

  • Greeting and thanking guests in a sincere, friendly manner.• Contribute to an overall exceptional experience from check-in through check-out.• Checking guests in on arrival and out on departure. • Posting charges to appropriate guest accounts.• Anticipating and addressing guests' needs, and resolving their problems and complaints.• Handle guest complaints with interest, concern and empathy Know room locations, types of rooms available, and room rates, as well as other services of the property Assist in preregistration and blocking of rooms for reservations. Show less

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  Alico Cia de Seguros S.A.

  Nov 2009 - Mar 2010

  Insurance Consultant

  • The use of statistic information and mathematical knowledge to plan long-term financial forecasts for clientele• provide long term financial forecast that can be used by the clients and organizations to resolve existing financial crisis and plan out for the future.• Visit and meet different clients and client sitesThoroughly understand the products that have great demand in customers, create marketing programs and draf reports

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  Griffe Group (GSF Hypermarket)

  Apr 2010 - Mar 2014

  Sales Manager

  •Lead and motivate staff to improve customer service.•Draft detailed and accurate sales reports.•Assess costs, competition, and supply and demand to identify selling prices•Estimate sales volume and profit for current and new products.•Establish a sales training program to train new employees.•Develop and execute strategic plan to achieve sales targets and expand our customer base•Build and maintain strong, long-lasting customer relationships•Partner with customers to understand their business needs and objectives•Effectively communicate the value proposition through proposals and presentations•Understand category-specific landscapes and trends•Reporting on forces that shift tactical budgets and strategic direction of accounts Show less

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  Al Areen Palace & Spa

  May 2014 - Apr 2016

  Management Trainee Program
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  Capital Club Bahrain

  May 2016 - Jun 2016

  Management Trainee Program
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  Four Seasons Hotels and Resorts

  Jul 2016 - now

  Front Office Specialist