Md. Shaon Sarker

Experience

• 

  Race Online Limited

  Nov 2021 - Jul 2022

  Support Engineer
• 

  Transcom Limited

  Jul 2022 - now

  Network Engineer

  Managing and Administration of Windows Active Directory, DNS, DHCP, and File Server.. Maintaining Active Directory with Windows Server 2012 R2, 2016, and 2019 environment.. Plan, Design, and Implement new technology infrastructure systems as per business needs.. Assist and Supervision to IT support team for ensuring business technology smooth operation.. Various network devices (Switches, Routers, NAS storage) configuration and maintenance.. Installing, configuring & maintaining NVR, IP Camera, Attendance Devices & other networking devices.. Maintaining Cisco 2500 series Wireless Controller & Cisco PoE enabled access points.. Administration and troubleshooting of client/server-based antivirus solutions for data security, data protection, and threat management by using Kaspersky administration kit and Endpoint security.. Configuring and Maintaining VMware and Hyper-V Manager.. Implementing and managing automated backup solutions for business data backup and recovery.. Selecting and purchasing new and replacement hardware and software if necessary.. Support more than 500 users in Installing and configuring computer hardware, software, operating systems, networks, VPN, file sharing, printers, scanners, IP telephone, ups, and other IT assets.. Mail configure in different Clint like Outlook Express, MS Outlook, and Windows Live Mail.. Monitoring Data and Internet connectivity through MRTG.. Maintaining Bandwidth Management, Problem, and Troubleshooting.. Conducting IT training for basic computer skills and other applications for remote users.. Remote support and call attend based on business requirements.. Communicating with the vendor for any kind of technical issue (Data/Internet/Server Issue).. To collaborate with the technical in-house team to ensure familiarity with upgraded technology.. IT system management and keep inventory for any update, distribution, and modification.. Prepare and maintain good documentation and Reporting. Show less