Roy Reerink

Experience

• 

  Schoonmaakbedrijf Adrie Reerink BV

  Jan 1987 - Oct 1995

  Project Leader and Computer Specialist

  Planned resources and supervised team of cleaners. Installed and maintained all hardware and software.

• 

  Gateway

  Oct 1995 - Oct 2001

  Developed and implemented system restoration software. Carry out regional product qualification and sustaining.• The introduction of a multi-lingual application that facilitates a fully automated installation of operating systems and drivers brought the reinstallation time from 105 minutes down to 25 minutes plus having a direct saving of $12 per system shipped.• As a result of the $6m annual savings in EMEA, I was asked to lead the localisation and implementation in the United States and Asia saving $20m annually. Show less

  • Project Engineering Supervisor (Custom Integration Services)

    Sept 1999 - Oct 2001

  • Project Engineer (Product Development and Integration Services)

    Feb 1997 - Sept 1999

  • Senior Technician (Technical Support)

    Oct 1995 - Feb 1997
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  Rehab Enterprises

  Jul 2002 - Feb 2015

  Site Manager (Microsoft Returns Centre)

  Under the flag of an Irish owned business, dynamic solutions are offered in areas spanning logistics, recycling, packaging and retail. Delivering multimillion-euro support contracts to many leading organisations like Dell, DuPont, Foxconn, Logitech and Microsoft. I was overall responsible for the Dutch branch which offered reverse logistic services for Europe, Middle East and Africa (EMEA).• Turned the company around from making a loss to being very lucrative. Growing year-on-year operating profit margin by expanding service offering and operational excellence.• Reduced employee turnover and significantly increased productivity by challenging staff to accept responsibility and empower them to make decisions.• Introduced Navision warehouse management system (WMS) and actively participated in all aspects including hardware implementation, software customisation and staff training.• Created and managed an on-site audit and in-country destruction service to address customer dissatisfaction and customs issues.• Took over inventory control from customer managing stock on their SAP enterprise resource planning (ERP) system freeing resources at customer and improving stock accuracy.• Established seamless connections with customers’ online return, order tracking and customer relationship management (CRM) systems using scripts and electronic data interchange (EDI).• Setup a production line for cosmetically and technically testing tablet computers and accessories.• Facilitated the early and quick implementation of the ISO 9001, ISO 14001 and OHSAS 18001 certification.• Created and maintained a group purchase scheme, suppling ICT products throughout Europe.• Surpassed customer audits in security, inventory control and environmental requirements. Show less

• 

  XPO Logistics Europe

  Mar 2016 - Oct 2018

  Process Manager (E-commerce Distribution Centre)

  A partly mechanised distribution centre opened mid-2016. I am responsible for managing and extending the daily client relation and running the office team of the 25.000 m2 e-commerce where 60 million garments are processed annually.• Build a strong team covering administration, inventory control and key users.• Setup effective processes in line with the customer’s contractual and operational requirements.• Report and identify potential issues, analyse root cause and initiate corrective actions.• Execute process improvement and business development projects.• Liaise between the logistics operation and the IT department.• Facilitate an excellent working relationship between colleagues, internally and externally. Show less

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  Nocore BV

  Nov 2018 - Aug 2022

  • Product Manager (Nocore Online)

    Feb 2021 - Aug 2022

  • Technical Consultant (AaRiverside ItsClean)

    Nov 2018 - Feb 2021
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  I-team Global

  Sept 2022 - now

  Project Facilitator