Mayowa Ige

Experience

• 

  Savills

  Oct 2009 - Oct 2010

  Service Desk Analyst

  Working within the business systems department as a one year work placement. My main responsibilities were: • 1st and 2nd line support to approx 3000 user’s based in Europe.• Diagnose and presenting possible solutions to calls escalated to 3rd line. • Providing support for in-house and outsourced applications.• Testing and training users on new applications.• Support for Microsoft Dynamics CRM and other web-based applications.• Email security with Proof Point and Message Lab.• Administer SharePoint and Savills FTP site.• Hardware support including mobile. Show less

• 

  O2 (Telefónica UK)

  Nov 2010 - Jul 2011

  Customer Sales Representative

  • Delivered impressive individual sales figures in selling mobile phone contracts and broadband internet • Strong numerically when fulfilling cash handling duties at the end of the day• Demonstrated good communication skills when explaining new technology to customers

• 

  Savills

  Jul 2011 - Jun 2018

  Working within the development team we create and maintain multiple web applications including the Global Property search (search.savills.com) along with our commercial and graduate website.My duties involve • Providing technical representation and leadership on XML projects from project definition through to delivery. Worked on over 20 XML projects with different teams and associates worldwide including Miami, UAE and Italy creating data feeds to enable property listings to appear on our global search website.• Deployment, configuration and optimization of websites across multiple servers within an AWS environment(EC2, RDS, S3,ELB). •Working alongside the Dev-Ops Engineer maintaining an automated deployment process using TeamCity and Octopus Deploy.•Providing in-depth analysis of issues using Chrome Dev tools to help diagnose problems quickly. • Monitoring website performance and usability using New Relic. Using CloudWatch to collect and track metrics, collect and monitor log files. •Using Marvel to monitor Elasticsearch through Kibana. viewing the cluster’s health and performance in real time as well as analyze past cluster, index, and node metrics.• Working in an Agile environment along with the Web development manager to ensure correct implementation of agreed solutions, meeting quality thresholds to agreed KPIs on small to large scale projects.• In charge of domain management. Acquiring, transferring and maintaining over 500 domains. Taking control in any DNS modifications across the organisation. • Working alongside the Web analyst to implement Google Tag manager across the Global homepages.• Organizing and prioritizing work load for the development teams using Jira.• Continuously updating technical documentation within Atlassian Confluence Show less Working withing the Web Op's team to upkeep and maintain the Savills websites. My main responsibilities were:•Maintaining a portfolio of websites using various CMS systems including Vuture,Umbraco and Ektron.•Working in partnership with the IT application support team by acting as an escalation point for any web issues.•Using basic HTML to amend web pages.•Acting as a first point of contact for any XML issues within Web feeds for the business•Windows Patching through WSUS to all web servers within the environment.•Creating and managing tickets with our 3rd party hosting providers.•Progressed as a Junior Webmaster to Webmaster during a 2 year period. Show less

  • Web Application Engineer Team Lead

    Feb 2014 - Jun 2018

  • Junior Webmaster

    Jul 2011 - Feb 2014
• 

  OneTrust

  Jul 2018 - now

  OneTrust is the global leader in privacy management and marketing compliance software. More than 2,500 customers, including 300 of the Global 2,000, use OneTrust to comply with data privacy regulations across sectors and jurisdictions, including the EU GDPR and ePrivacy (Cookie Law). An additional 10,000 organizations use OneTrust’s technology through a partnership with the International Association of Privacy Professionals (IAPP), the world’s largest global information privacy community.The software, available in 50+ languages, is backed by over 15 awarded patents and can be deployed in an EU cloud or on-premise. The comprehensive platform is based on a combination of intelligent scanning, regulator guidance-based questionnaires, automated workflows and developer plugins used together to automatically generate the record keeping required for an organisation to demonstrate compliance to regulators and auditors. The platform is enriched with content from hundreds of templates based on the world-class privacy research conducted by our over 100 in-house certified privacy professionals.OneTrust helps organisations implement GDPR requirements, including Data Protection by Design (PbD), Data Protection Impact Assessments (PIA/DPIA), Vendor Risk Management, Incident and Breach Management, Records of Processing (Data Mapping), Universal Consent and Preference Management, ePrivacy Cookie Consent, Data Subject Access Rights, Portability and Right to Be Forgotten. Show less

  • Senior Director Global Technology for Customer Experience at OneTrust

    May 2024 - now

  • Director Global Technology for Customer Experience

    Aug 2022 - May 2024

  • Technical Services Manager EMEA

    Feb 2020 - Aug 2022

  • Technical Services Lead EMEA

    May 2019 - Feb 2020

  • Technical Implementation Consultant

    Jul 2018 - May 2019