Marcela Kolářová

Experience

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  Czech Airlines

  Jan 2018 - Jan 2020

  International Flight Attendant

  International cabin crew for 5th oldest airline in the world, operating Airbus A320 family, ATR-72 and B737-900Conducting pre-flight duties to ensure safety equipment compliance.Managing passenger needs, optimizing in-flight sales, and maintaining cabin cleanliness.Collaborating effectively in a team, demonstrating flexibility for varied hours and standby duties.Maintaining high personal grooming standards and displaying excellent communication skills in a multicultural setting.

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  JLL

  Jan 2020 - Jan 2022

  Meetings and Events manager:Coordination of meetings, events, and new hire orientations, acting as the point of contact for all site-wide communication with customers.Maintaining the highest standards of presentation and functionality in front-of-house, meeting, and event areas, paying meticulous attention to detail.Creating and efficiently managing up-to-date outlook, conference room finder, and booking systems for designated meeting and event spaces.Undertaking physical setup of meeting and event spaces, adhering to team guidelines and EHS considerations.Monitoring meeting room environments, including furniture, signage, equipment, temperature, fabric, and consumables, ensuring attention to fine details.Office management:Taking ownership of the internal and external visitor experience, ensuring positive and memorable interactions.Managing incoming and outgoing post and courier services. Show less

  • Building Ambassador

    Oct 2020 - Jan 2022

  • Corporate Receptionist

    Jan 2020 - Oct 2020
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  Trustsoft

  Feb 2022 - Oct 2022

  Project coordinator/Office manager

  Project management of external cloud computing projects for customers from building infrastructure to migration, Office management and Event planning.Project Management:Led external cloud computing projects, overseeing the entire lifecycle from infrastructure setup to migration.Team Management:Managed technical teams, including budget, resources, and administration, including oversight of timesheets and invoices.Internal Project Leadership:Spearheaded an internal project for CRM tool implementation, involving the development of processes, user interfaces, and workflows.Office Administration and Cultural Leadership:Responsible for running office administration and back office agenda.Maintained and fostered office culture while organizing events. Show less

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  DataPacket.com

  Mar 2023 - Aug 2023

  Sales Support Specialist

  With the primary responsibility of providing support to global clients with technical and non-technical inquiries. The role involved handling complex tickets and live chats related to the company's product, ensuring customer satisfaction is the ultimate outcome.Assist new customers in choosing the right product for their use case, handle package upgrades, add new services, and address questions about upcoming service enhancements.Take ownership of customer communication from initiation to final resolution, actively seeking solutions, coordinating with internal teams, and escalating issues as needed.Collaborate with sales and tech teams, continuously learn and apply new knowledge in customer communication. Show less

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  World2Fly

  Oct 2023 - Apr 2024

  Cabin Crew

  International cabin crew for charter flights operating Airbus A350 aircraftEnsuring a smooth and secure travel experience for passengers.Working collaboratively with an international team of Cabin and Flight crews to maintain high standards of service.Carrying out pre-flight duties, including meticulously checking safety equipment, emphasizing a commitment to safety protocols during emergency situations.Overseeing the diverse needs and interests of flight passengers, demonstrating attentiveness, and contributing to a positive and personalized in-flight experience. Show less

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  Embassy of Georgia

  Apr 2024 - Nov 2024

  Assistant to Ambassador
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  Kancelář prezidenta republiky

  Nov 2024 - Jul 2025

  Asistentka ředitele
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  CTR Atmospherica Aviation a.s.

  Jun 2025 - now

  Private Jet Flight Attendant