Ravi Shenkar D

Ravi Shenkar D

Software Engineer

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location of Ravi Shenkar DCopenhagen, Capital Region of Denmark, Denmark

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  • Timeline

  • About me

    Project Manager at Tata Consultancy Services

  • Education

    • St.Josephs High School

      1987 - 1996
      Bachelor's degree Mathematics
    • Andhra University

      2002 - 2005
      MCA Computer Applications

      MCA

  • Experience

    • Mahindra Satyam formally Satyam Computer services Limited

      Mar 2006 - Jul 2009
      Software Engineer

      Started my career as an ELTP (Entry Level Training Program) with Satyam Computer Services Ltd. After successfully completing the training program in Lotus Notes, got opportunity to working for different clients like, BP, GM, DuPont providing application development and support.

    • Capgemini

      Aug 2009 - May 2013
      Senior Consultant

      Level3 Lotus Notes Administration support. The responsibilities involve supporting Schneider-Electric, France; AREVA, France, Squana, France (Multi Clients) Domino Infrastructure setup and Collaboration servers across the globe including the applications that were designed for admin team & level2 teams for manage the servers.Sound knowledge of business process, strong analytical skill, good written and verbal communication. Hands on experience on software development process and project management especially issues that arise during project planning and execution of medium to large development projects. Have good understanding of Global Delivery Model (onsite / offshore) Model. Show less

    • Zensar Technologies

      Jun 2013 - Feb 2015
      Technical Lead

      Team leader responsible for providing Level3 Lotus Notes Administrator support. The responsibilities involve supporting Assurant Corporate Technology (ACT) Domino setup and Collaboration servers like quickr, sametime, GoodLink, BES servers across the globe. Sound knowledge of business process, strong analytical skill, good written and verbal communication. Hands on experience on software development process and project management especially issues that arise during project planning and execution of medium to large development projects. Have good understanding of Global Delivery Model (onsite / offshore) Model. Show less

    • Tata Consultancy Services

      Feb 2015 - now

      Currently leading a team by providing Level 3 support for Messaging & Collaboration Infrastructure for one of the European customer based out of Denmark. The responsibilities involve supporting the below server:Lotus Notes/Domino Email infrastructure.Exchange 2013 Mail ServersQuest Co-eistence Manager for NotesLotus Quickr for E-rooms, Domino Doc, BlogsKOFAX servers for Fax & SMS serviceLotus Sametime for instant messagingDME for Mobile MessagingComendo for external mail relay and spam filtering Show less Responsible for Project and Messaging & Collaboration Onshore delivery. Customer facing role. Tryg has a mixed mail environment, in Denmark & Norway IBM Domino/Notes is used as their mail environment where as in Sweden (Moderna) uses Exchange/Outlook 2013 Server as their mail solution. TRYG wanted a solution to be implemented where both the environment users can share their calendars, names lookup and email flow should be internal between Domino and Exchange environments. Dell Co-existence Manager for Notes (CMN) is implemented as part of the Moderna data center migration. Show less Transition Lead – Onshore (Leveraged Resource) As a Transition Lead responsible for the below activities: Analyze and document the access management activities performed by Tryg EUS. Analyze and document the access management activities yet to be performed by Tryg EUS.Propose the activities which can be taken over from Tryg EUS.Provide the detailed knowledge transition plan to take over the identified activities from Tryg EUS including schedule, resource, charges and pre-requisites Propose the monthly charges for changes in existing services or additional services identified from due diligence study Propose relevant SLA for activities outside scope of current agreement. Identify gaps or improvements in the current process followed in Tryg access management landscape. Propose a transformation approach to take Tryg from present state of access provision to a matured state where each employee and each partner associate can have right level of access to Tryg Systems/applications. Show less

      • Project Manager

        Jan 2020 - now
      • Transition Project Manager

        Feb 2015 - Dec 2019
      • Onshore Lead

        Sept 2015 - Oct 2017
      • Transition Lead

        Sept 2015 - Mar 2016
      • Offshore Lead

        Feb 2015 - Aug 2015
  • Licenses & Certifications

    • Microsoft Certified: Azure Administrator Associate

      Microsoft
      Nov 2019
      View certificate certificate
    • PRINCE2® 2017 Practitioner

      AXELOS Global Best Practice
      Jun 2021
    • Professional Scrum Master™ II (PSM II)

      Scrum.org
      Jun 2023
      View certificate certificate
    • PRINCE2® Foundation Certification Training

      AXELOS Global Best Practice
      Feb 2021
  • Honors & Awards

    • Awarded to Ravi Shenkar D
      ITIL® Foundation Certificate in IT Service Management - Mar 2016