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Natalia Briedis

Natalia Briedis

Customer Service Representative

Followers of Natalia Briedis452 followers
location of Natalia BriedisPrague, Czechia

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  • Timeline

  • About me

    Ad Policing Manager at Amazon

  • Education

    • University of Wroclaw

      2006 - 2011
      Master's degree Communication, Journalism, and Related Programs

      2010: Ministry of Education Scholarship for outstanding academic achievements

    • Uniwersytet SWPS

      2017 - 2018
      Postraduate User Experience Design 5.0

    • University of Amsterdam

      2011 - 2012
      Master's degree New Media and Digital Culture

      Activities and Societies: New York Neighborhood Explorer, the project that I co-created with fellow students, was presented at two events in 2012: Fiber Space Festival and Show Me The Data MA thesis titled "Open Government Data as a Tool to Improve Democracy: a Proposed Framework"

  • Experience

    • HSBC

      Jun 2007 - Oct 2007
      Customer Service Representative

    • Mobile ENGLISH Wrocław

      Oct 2007 - Jun 2010
      Customer Relations Manager

    • Publicon

      Jul 2010 - Jul 2011
      Public Relations Executive

    • Ipsos

      Oct 2011 - Oct 2012
      Market Researcher

    • Absolute Renewable Energy

      Jan 2013 - Oct 2013
      Canvasser

    • ReAssure (previously AdminRe UK)

      Dec 2013 - Mar 2017

      • Change Analyst

        Dec 2015 - Mar 2017

      • Customer Service Representative

        Dec 2013 - Dec 2015

    • Amazon

      Apr 2017 - now

      • Ad Policing Manager

        Oct 2021 - now

      • ERC Team Manager

        Mar 2018 - Apr 2022

      • HR Connections Advisor

        Apr 2017 - Mar 2018

  • Licenses & Certifications

    • Professional Cutomer Service Qualification

      The Institute of Customer Service
      Feb 2015

    • IELTS

      British Council
      Dec 2010