Experience

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  Yoh, a day & zimmermann company

  Mar 2012 - Sept 2012

  Project scheduler

  As Project Scheduler, I created and maintained the master schedule for installing IT equipment in over 150 offices and rooms throughout the $72 million Army Materiel Command facility. This required close collaboration with Project Managers, Logistics, Procurement, and IT teams to ensure accurate resource allocation. I provided weekly status briefings to the government customer and obtained security clearance for this contract work. My scheduling expertise and communication skills were integral to coordinating numerous cross-functional teams and delivering transparent project status reporting. Show less

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  Aupaircare live-in childcare

  Feb 2014 - Jul 2017

  Area director

  As Area Director, I successfully grew host family participation from 1 to 8 families over 3 years by designing grassroots marketing campaigns and leveraging email, social media, flyers, and trade show materials. Tracking efforts in SalesForce enabled data-driven decisions. I also maintained detailed records and documentation for formal reviews. A key aspect of my role involved mitigating cultural differences between host families and au pairs by listening to all perspectives and fostering understanding. My conflict resolution skills and emotional intelligence were essential for ensuring the needs of both host families and au pairs were fairly addressed. Show less

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  Madison county board of education

  Nov 2016 - Jul 2019

  Curriculum developer | instructional aide | technical contact

  As Curriculum Developer, Instructional Aide, and Technical Contact, I successfully transitioned digital literacy training participation from 15% to 100% in one year. To accomplish this, I created a curriculum roadmap aligned to state standards and designed a web-based training platform that delivered technology lessons to 600 learners weekly. I developed inquiry-based resources for 20 facilitators, including eLearning activities and software simulations. Additionally, I led monthly training sessions and advised leadership on adopting new technologies and equipment. I leveraged various Learning Management Systems to enable robust assessments, class setups, and learner analytics. Beyond training, I helped organize Digital Learning Day events and maintained the school's website and social media presence. My role also involved collaborating with the Computer Services Department to bridge gaps between technology and instruction. Show less

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  Nicole stephens

  Feb 2021 - now

  Learning strategist | leadership coach | instructional designer

  As an independent Learning Consultant and Leadership Coach, I partner with diverse clients to develop comprehensive learning solutions and guide leadership growth strategies. My expertise spans:-- Designing and delivering customized training programs for organizations of all sizes, from startups to Fortune 500 companies-- Conducting thorough organizational needs assessments and developing strategic learning plans-- Creating innovative, multi-modal training content to support digital transformation and process improvement initiatives-- Implementing leadership development programs that significantly improve retention rates and operational effectiveness-- Leveraging cutting-edge technologies and methodologies, including adaptive learning and scenario-based modules, to enhance learning outcomes-- Providing executive coaching and facilitating learning experiences designed to help leaders navigate change and overcome challengesMy work has consistently resulted in measurable improvements in productivity, profitability, and organizational capabilities, with projects impacting tens of thousands of professionals across various industries. Show less

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  Devlin peck

  Jan 2022 - Jan 2024

  Senior instructional designer | instructional design coach

  As an Instructional Designer, I designed, wrote, and developed video courses on instructional design foundations for over 4,000 learning professionals. Mentoring 500+ adult learners, I applied adult learning and multimedia design principles. My role involved facilitating live virtual training through workshops, focus groups, Q&As, and 1-1 office hours. I also created asynchronous training content through instructional videos, YouTube, and explainer videos. Beyond training delivery, I served as a business strategy advisor, playing a key part in leadership development, scaling planning for key roles, and implementing onboarding and training. My subject matter expertise in instructional and visual design informed learning content creation for video courses. Show less

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  Instep consulting

  Feb 2024 - now

  Chief learning officer

  As Founder and Chief Learning Officer of iNStep Consulting, I leverage over 15 years of experience to drive organizational growth through custom learning solutions. I specialize in developing tailored training programs, leadership coaching, and strategic consulting that enhance operational excellence and employee retention. My approach combines rigorous needs analysis, innovative instructional design, and performance consulting to create impactful learning experiences. Whether partnering with startups, Fortune 500 companies, or government agencies as a certified U.S. government contractor, I focus on balancing business goals with human needs to foster sustainable growth and professional fulfillment. My services span leadership development, compliance training, sales enablement, and process optimization, consistently delivering measurable improvements in productivity, profitability, and organizational capabilities. Show less