Experience

• 

  Budapest bank

  Aug 2003 - Sept 2003

  Trainee

  I was involved in the background analysis for the Consumer Marketing Plan, and in the in-depth analysis of tracking study data collected by external market research agencies.

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  Nielsen media research

  Jul 2004 - Aug 2004

  Field assistant

  Managing the field works of ongoing researches This includes for instance organizing focus groups and researches with questionnaires and inquiring commissioners. Prepare incoming questionnaires for further analysis

• 

  Cib bank

  Sept 2004 - Apr 2008

  • management of young segment – management of products developed especially for young segment, which means traditional tasks of product management, like pricing, coordinating of introduction into banking systems, coordinating marketing-communication activities related to the products, and the whole segment, etc. • management of segment of employees – same product development tasks, as above• tasks related to customer value management – I am responsible for the acquisition phase of customer value management, for development and regulation of processes connected to this activity, for participation in development of necessary reporting about acquisition Show less

  • segment manager

    Sept 2005 - Apr 2008

  • trainee

    Sept 2004 - Sept 2005
• 

  Cib bank

  Nov 2013 - Jun 2016

  Responsible for processes in the retail mortgage and leasing segment of CIB Bank: business processes – like restructuring, closure, maintenance processes during the term of the deal, and non-business processes – like analysis and control as well. I am responsible for the regular overview, redesign of these processes in order to improve efficiency and performance according to lean principles. My tasks are: - to design these processes and document them in ARIS, - to define KPIs and measure them- to participate in projects- to facilitate workshops for improving processes. I am responsible for 2 collegues in our team. This means regular coordination of their tasks and professional support on their fields. Show less

  • Process Manager

    Mar 2015 - Jun 2016

  • process analyst

    Nov 2013 - Mar 2015
• 

  K&h group

  Jun 2016 - now

  Business process manager