Experience

• 

  Bank of the west

  Sept 2014 - Jan 2016

  Customer service representative
• 

  T-mobile

  Apr 2016 - now

  Graduated from Career Advantage Program, management development program.• Provide customers with exceptional service to make sure their needs and wants are met. • Show case merchandise and explain use, operation, and care of merchandise to customers.• Build relationships with management, and team members to ensure sales goals are met. • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.• Maintain knowledge of current sales and promotions, policies regarding payment exchanges, and security practices.• Address customers questions and concerns- provide information concerning specific warranties, financing, maintenance, and delivery options. • Handle opening and closing procedures along with manager on duty responsibilities. Weniger anzeigen

  • Field Technician

    Nov 2020 - now

  • Mobile Expert

    Apr 2016 - Nov 2020