Experience

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  Donnycarney beaumont credit union

  Jan 2000 - Jan 2001

  Cashier

  Cashier in a busy Credit Union branch. Tasks included lodgement/withdrawal/foreign exchange handling and loan applications.

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  Leydens cash & carry

  Jan 2001 - Jan 2005

  General assistant

  Part-time job while in education. Tasks included stock management and cashier duties.

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  Cauldron recording studio

  Jan 2004 - Jan 2005

  Sound engineer

  Role : Assistant sound engineer.Assistin main engineer Ciaran Byrne. Tasks included equipment maintenance, microphone and instrument set up, mixing desk and outboard control and recording, computer aided recording, artist care.Artists worked with include: Clannad, Bill Shanley, Cisco, Samantha Mumba, Primordial, Tommy Flemming.

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  Peats world of electronics ltd.

  Nov 2005 - Apr 2012

  Retail sales manager

  • Started this role as a trainee Salesperson and was promoted three times within three years, finally progressing to manage of one of Peats’ busiest city centre stores.• Outperformed the flagship store in sales December 2008.• Reduced legacy/faulty/un-saleable stock value from €6,000 to €0 through sales and supplier returns. Management Responsibilities:• Staff Rosters, Staff Time Sheets, Performance & Absence Management, Store Security, Cash Management until balancing, Management Reporting, Supplier Returns, Problem Solving & Customer Relations, Opening and Closing of Store.Sales Responsibilities:• Customer Care, Meeting & Exceeding Sales Targets, Stock Control & Inventory.Specific Sony training and Sales training sessions were undertaken frequently. Show less

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  Videobot

  Apr 2014 - Sept 2014

  Designer | front-end developer

  • Lead Designer in a 6 month industry partner project developing an exciting mobile application for VideoBot, a video archiving CMS• Agile and scrum design and development methodology to complete project work• Conduct requirements gathering exercises, surveys and interviews, with users and industry partner to develop requirements documentation• Develop personas, scenarios, uses cases, flow charts and state transition diagrams to aid design • Iterate design concepts and ideas; sketches, wireframes and prototypes• Front-end development of prototypes using PhoneGap, HTML and CSSKey technologies & software used:• Balsamiq, Photoshop, Illustrator, Dreamweaver, HTML5, CSS3, Wordpress, Survey Monkey, Trello Show less

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  Saongroup

  Sept 2014 - Feb 2015

  Web designer

  • Working in a dedicated IT team to maintain and promote Saongroup’s websites including www.irishjobs.ie, www.jobs.ie and www.nijobs.com• Assisting in the design of key projects to improve user experience as well as adding new product featuresKey technologies & software used:• ASP .NET Framework, Visual Studio, Git, HTML, CSS, Wordpress, Photoshop, Illustrator, XD, InDesign, Brackets, Balsamiq, InVision, PowerPoint, Word, Excel, SiteCatalyst, Selligent, Atlassian Suite, Slack

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  Youpass technologies

  Mar 2015 - Feb 2016

  Ux | ui designer

  • Collaborating in a dedicated IT team to create new concepts and maintain the YouPass.com web application• Analysing stakeholder and user needs and translating them into simple to use user interfaces• Follow design and UX best practices to inform and guide design planning and execution across design, development and marketing teams• Developing personas, scenarios, tasks and goals to inform design• Iterate low and high fidelity sketches, wireframes and prototypes to test and validate concepts with the business and users• Carry out user research/testing and requirements’ gathering exorcises; questionnaires, think aloud protocol, card sorting, etc.• Front-end development of prototypes for web using HTML, CSS, jQuery• Cross browser testingKey technologies & software used:• Jelix PHP Framework, GIT, HTML, CSS, Javascript, jQuery, Bootstrap, PHP Storm, Photoshop, Illustrator, Balsamiq, InVision, Jira, Confluence Show less

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  The stepstone group

  Mar 2016 - now

  • Working in a dedicated IT team to create new concepts and maintain StepStone products• Implement UX design and research methodologies to create new ideas and innovations for key projects to improve user experience• Carry out user research using best practice techniques; surveys, in the wild testing, think aloud protocol, remote user testing, usability, etc. • Develop personas, scenarios, storyboards, flow charts and use cases• Iterate low and high fidelity sketches, wireframes and prototypes to test and validate concepts with business and users• Working within an experienced UX team to advise and collaborate with multiple departments on projects for web, mobile, email and marketing campaigns• Key role in Europe wide GDPR group UX research and innovation project to understand users perception of privacy, personal data and consentKey technologies & software used:• ASP .NET Framework, Visual Studio, Git, HTML, CSS, Wordpress, Photoshop, Illustrator, XD, Figma, Framer, Axure, InDesign, Brackets, Balsamiq, InVision, PowerPoint, Word, Excel, SiteCatalyst, Target, Adobe Analytics, HotJar, Selligent, Atlassian Suite, Slack Show less

  • Product Design Manager

    Sept 2023 - now

  • Lead UX Designer

    Oct 2018 - Aug 2023

  • Senior UX Designer

    Sept 2018 - Jun 2019

  • UX Designer

    Mar 2016 - Aug 2018