Experience

• 

  Abu dhabi city municipality

  Sept 2009 - now

  leading a team of 10 people to manage incoming and outgoing mailing operations and systems by providing an efficient and effective central registry services.Ensure to receive and deliver correspondences within time limits and digitalize our processes to become a paperless entity. Manage and audit the performance of the Central Registry Team.* Responsibilities:- Managing the team attendance, tasks, goals and auditing their performances.- Periodic reports to management (achievements, team attendance, performances ... etc)- Managing Correspondence System and enhancing its usage and performance.- Auditing and filtering the incoming and outgoing correspondences.- Digitalizing mailroom processes to ensure a quicker and more efficient services.* Achievements:- Digitalize the process of transferring correspondences to/from external entities through email instead of papers.- Part of “Mersal” initiative team, transfer correspondences between entities electronically through the “National Hub”.- Part of CTS (Correspondence System) Committee, responsible of maintaining the system and enhancing it performance. Show less leading a team of 10 people to manage incoming and outgoing mailing operations and systems by providing an efficient andeffective central registry services.Ensure to receive and deliver correspondences within time limits and digitalize our processes to become a paperless entity. Manage and audit the performance of the central registry (Mailing Unit) team.* Responsibilities:- Managing the team attendance, tasks, goals and auditing their performances.- Periodic reports to management (achievements, team attendance, performances ... etc)- Managing Correspondence System and enhancing its usage and performance.- Auditing and filtering the incoming and outgoing correspondences.- Digitalizing mailroom processes to ensure a quicker and more efficient services.* Achievements:- Digitalize the process of transferring correspondences to/from external entities through email instead of papers.- Part of “Mersal” initiative team, transfer correspondences between entities electronically through the “National Hub”.- Part of CTS (Correspondence System) Committee, responsible of maintaining the system and enhancing it performance. Show less

  • Technical Support Specialist

    Nov 2021 - now

  • Acting Chief Central Registry Office

    May 2018 - Nov 2021

  • Senior Security and Safety Officer

    Sept 2009 - May 2018