Experience

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  Tiongnam logistic

  Nov 2013 - Apr 2015

  Customer service coordinator

  Job Scope :1. Communicate with customer.• Make sure customer know about our service.• Help customer to prepare ordering transport.2. Handling order from customer.• Collect ordering in email or direct phone and also from fax.• Taking detail from customer to manage ordering and delivery.3. Manage ordering from customer to operation department.• Make sure operation success to complete the ordering and delivery.• Make sure detail from customer to make operation department easy to proceed the ordering and delivery.4. Summarize• Preparing report for pending and fail collection.• Preparing Sales Order for collection and delivery order.• Preparing report collection summary for every day.5. Handling and follow up any case and problem.• Return cargo• Swap cargo• Damage cargo Show less

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  Damco logistic malaysia sdn bhd

  May 2015 - Jun 2017

  Customer service associate

  Job Scope: Handling IMPORT shipment. (DUTCH LADY & TETRAPAK) 1. Documentation.• Receive document from ORIGIN,• Preparing document for clearance with Custom.• Preparing document for make billing to customer. 2. Applying document.• Applying PERMIT from MAQIS.• Request NOA & FREIGHT INVOICE from liner.• Preparing and request EDO releasing from liner. 3. Monitoring for delivery.• Make sure clearance already done at WESPORT & NORTHPORT.• Prepare document to transporter for pickup cargo and delivery,• Make sure cargo delivered in planned. Show less

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  Bolloré logistics

  Jul 2017 - now

  Customer business solution executive