Gil Nakash

Gil nakash

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  • Timeline

  • About me

    Senior Product Manager, NICE CXone Recording | MBA

  • Education

    • Ben-gurion university of the negev

      2015 - 2017
      Master of business administration (m.b.a.) - graduated with honors executive mba avg. 89
    • Jerusalem college of engineering

      2000 - 2004
      Software engineer software engineering
  • Experience

    • Nice ltd

      Jul 2004 - now

      CXone Recording is a native Cloud solution (CCaaS) build on AWS platform and serve enterprise grade contact center customers (B2B) Transformed a fallback product option to company default offering and quadrupled number of customers X10 & users x20 in the last 2 yearsWork both outbound & inboundWork closely with 3 R&D teams (20 developers) and have strong technical understanding of tech stacks Develop product vision and roadmap Create technical specification / requirement documents Work with UI/UX to create new products & featuresCreate competitive analysis & marketing presentations Have tight relationship with sales / customers to gather roadmap Have great business understanding and strategic thinking Show less Managed a multidisciplinary group, completely in charge of delivering the NICE Playback Portal, new NICE API, and customized solutionsLed the research, specification & launch of the NICE Playback Portal Translated strategy into goals & metrics, build effective roadmap and prioritize requirements Defined clear Epics & User stories to the group to address roadmap Interviewed sales\customers to gather requirements for roadmap The group operated in Agile methodology, comprised of 3 scrum teams and consisting of 18 engineers from various disciplines The main pillars in my work were people management, product vision and roadmap formation, and ongoing problem solving Show less

      • Senior Product Manager - CXone Recording

        Feb 2018 - now
      • R&D Group Leader

        Jan 2016 - Jan 2018
      • Global Customization Group Leader

        Nov 2013 - Dec 2015
      • Expert Project Manager, PMP

        Jan 2009 - Oct 2013
      • Integration Engineer

        Jul 2004 - Dec 2008
  • Licenses & Certifications

    • Project management professional (pmp)®

      Project management professional (pmp)® credential is the most important industry-recognized certification for pm's. globally recognized and demanded, the pmp® demonstrates that you have the experience, education & competency to lead & direct projects
      Aug 2011
    • Product management certification (pmc)

      Pragmatic institute
      Apr 2022