Talk to sales Try for Free
Vivek Alphonso

Vivek Alphonso

Technical Support Executive

Followers of Vivek Alphonso623 followers
location of Vivek AlphonsoBengaluru, Karnataka, India

Connect with Vivek Alphonso to Send Message

Connect

Connect with Vivek Alphonso to Send Message

Connect

  • Timeline

  • About me

    Associate Manager at DotDash Meredith | Google Cloud Certified professional Google Workspace Administrator

  • Education

    • Sikkim Manipal University, Gangtok

      2010 - 2013
      Bachelor of Business Administration - BBA Business Administration and Management, General

    • PES University

      2002 - 2005
      High School Diploma Mechanical Engineering

  • Experience

    • E4e

      Aug 2007 - Sept 2008
      Technical Support Executive

      Worked as Technical Support Executive for Symantec. Supported Norton Ghost, Norton Go Back, Partition Magic, Norton Anti Virus, Norton System works.

    • Dell

      Mar 2010 - Aug 2014

      Handled Tech support calls for Customer across INDIA for Laptop, Desktop SupportI was also a part of the Pilot Process launch for the field Engineer Technical Support• Won Performer of the Quarter award, was stacked in Top 3 Ranks for 9 consecutive months.• Won Performer of the Week – Twice• Won Everyday Hero award – Once• Actively Participated in Every Fun on Floor Worked for DELL INDIA PVT LTD from March 2010 – April 2011 (Payroll - Talent Pro)

      • Client Tech Support Sr. Associate

        Apr 2011 - Aug 2014

      • Technical Support Associate

        Mar 2010 - Apr 2011

    • Dotdash Meredith India

      Aug 2014 - now
      Associate Manager

  • Licenses & Certifications