Vivek Alphonso

Bengaluru, Karnataka, India

623 followers

Timeline
About me
Associate Manager at DotDash Meredith | Google Cloud Certified professional Google Workspace Administrator
Education
- Sikkim manipal university, gangtok
  2010 - 2013
  Bachelor of business administration - bba business administration and management, general
- Pes university
  2002 - 2005
  High school diploma mechanical engineering
Experience
- E4e
  Aug 2007 - Sept 2008
  Technical support executive
  Worked as Technical Support Executive for Symantec. Supported Norton Ghost, Norton Go Back, Partition Magic, Norton Anti Virus, Norton System works.
- Dell
  Mar 2010 - Aug 2014
  Handled Tech support calls for Customer across INDIA for Laptop, Desktop SupportI was also a part of the Pilot Process launch for the field Engineer Technical Support• Won Performer of the Quarter award, was stacked in Top 3 Ranks for 9 consecutive months.• Won Performer of the Week – Twice• Won Everyday Hero award – Once• Actively Participated in Every Fun on Floor Worked for DELL INDIA PVT LTD from March 2010 – April 2011 (Payroll - Talent Pro)
  - Client Tech Support Sr. Associate
    Apr 2011 - Aug 2014
  - Technical Support Associate
    Mar 2010 - Apr 2011
- Dotdash meredith india
  Aug 2014 - now
  Associate manager
Licenses & Certifications
- Google workspace mail management
  Google cloud
  Jan 2024
  View certificate