Mahmoud Jama

Experience

• 

  MSV South Properties Manchester

  May 2011 - Sept 2011

  Housekeeping/Maintenance

  Working at student accommodations, my duties were to assess the rooms making sure everything was functioning, cleaning and clearing out any broken/unwanted items.

• 

  Showsec

  Aug 2014 - Apr 2015

  Working as a part of a team in a busy Booking Office I was responsible for providing a front line service to Sheffield area ensuring all events are staffed appropriately and adequately as per the request from Smartg8. To manage last minute and ad hoc requests received from the operation.•To act as the initial contact point for the casual staff who will either telephone into the Booking Office or will be contacted via an outbound telephone call to ‘book’ for a shift.•To support admin as and when required, to ensure the organisation and distribution of uniforms, kit, radios etc. •Ensure casual staff booked were of the correct calibre and qualified where necessary based on detail found within the CRM database •To make travel arrangements where necessary for casual staff who are travelling to events outside of their area. •To prepare all documentation relating to the booking and administration of casual staff.•To liaise with the administrative staff to ensure all paperwork is processed in a timely and accurate manner.•Issuing drivers’ petrol vouches while following company’s protocol and processing of invoices to finance office. Show less

  • Casual Steward

    Feb 2008 - Apr 2015

  • Booking Agent

    Aug 2014 - Mar 2015
• 

  AQA

  Apr 2016 - now

  Production and Logistics Co-ordinator

  •Responsibility for specified software examined components, from set-up of the system and staff recruitment, through to 100% completion of the exam series•Collaborative working across AQA and external contacts to enable efficient quality processes. Including Assessment Resourcing, Examiners, Centres, etc.•Delegated different teams to deal with various roles within the department •Undertaking a wide range of administrative duties including data entry and clerical checking•Solved and located wide range of misplaced/missing or problem-case using the appropriate bespoke systems Show less