Gauri Sharma

Experience

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  YNG Media

  Apr 2015 - Jun 2015

  Marketing Intern

  YNG Media is a boutique digital marketing agency that strives to create innovation, engagement and relevance for its client partners through emerging digital platforms - social, mobile and ecommerce.Offering services in the areas of strategy, design, marketing and development; YNG continues to work with brands that want solutions born from collaboration, research and creativity. With offices in Delhi and NCR, YNG Media finds itself working with brands and companies all over India. We are a collective of passionate entrepreneurs that believe marketing and technology co-exist only to provide a balanced solution for the challenge at hand. Show less

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  Jana Small Finance Bank

  May 2016 - Feb 2019

  Branch Manager

  *Managed portfolio of 20cr along with maintaining goodrelationships with the customer to maximize businessopportunities.*Identifying new business along with challenges faced byold customers and creating customer segmentationbasis their preference and characteristics to streamlinebusiness.*Performing market analysis to efficiently achieveobjectives, increase sales and collections byconsiderable % month on month.*Seeking opportunities to cross-sell and up-sell toexisting customers and addressing those needs.*Monitoring and assessing competitors to proactivelysatisfy and retain customers.*Ensuring efficient and time bound operations withmaximum productivity and high-quality customerservice. Show less

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  ICICI Bank

  Jul 2019 - Apr 2020

  Privilege Banker

  * Managed portfolio of 15cr (198) NRI customers alongwith multiple TASC clients.* Maximized revenue by maintaining good businessrelationships and cross selling products offered whenopportunity.* Time bound operational satisfaction along with sales onper day basis has been managed efficiently.* Refer loan applications meet with applicants to obtaininformation for loan applications and answer questionsabout the process.* Analyse applicant's financials & credit eligibility and propertyevaluations to determine feasibility of granting loans.* Manage branch service requests along with cross sell ofother banking products Show less

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  Jana Small Finance Bank

  Feb 2021 - now

  Customer Service Manager