Bright Osadebamwen Omokaro

Experience

• 

  University of Benin

  Jul 2010 - Dec 2010

  Project student

  a project on algal growth potentials on 10 Benin rivers

• 

  Caritas St. Joseph Secondary School

  Dec 2011 - Nov 2012

  Chemistry facilitator (NYSC)

  • Provided coaching on the subject of chemistry and HIV/AIDS awareness to 140 students.• Collated session reports of the students.• Served as the President of Peer Educator Trainers on HIV/AIDS Awareness, as part of my NYSC community development service.

• 

  Diadem Paints Limited

  Nov 2012 - Apr 2013

  Business Development Manager

  • Resolved customer complaints regarding sale and service• Strategized and implemented new products sale to target customers• Monitored customer preferences to determine focus of sales efforts• Reviewed operational records and reports to project sales and determine profitability

• 

  Globacom

  Apr 2013 - Nov 2015

  Customer Service Executive

  • Achieved an 85% resolution rate for customer queries and complaints within the stipulated turnaround times, by providing accurate and up-to-date information to customers.• Maintained updated customer records through the Customer Related Management (CRM) systems, establishing strong relationships with clients and facilitating future interactions.• Successfully promoted 18 new schemes and 28 value-added services, resulting in increased revenue and customer satisfaction.• Meticulously documented all customer service interactions, handling an average of 3000 interactions per month with precision.• Effectively liaised with the back-office and support units to ensure timely delivery of transactions, demonstrating excellent communication skills and follow-through. Show less

• 

  TATA Africa Services (Nigeria) Limited

  Nov 2015 - Dec 2017

  · Successfully met self and company targets by 80% between the years 2015 and 2017.· Increased sales by over 35% in the 2016/2017 fiscal year by employing various sales activities such as trials, demos, service camps, and more.· Increased customer base from 500 to 1500 within 10months following extensive and rigorous leads generating activities within assigned territory.· Successfully revived 30 dormant accounts, through extensive after-sale service which resulted in a 20% increase in overall sales.· Retained assigned key accounts in the wake of strict competition and unfavorable economic effect by devising and presenting them with discounts as well as credit facilities.· Advised and recommended sales strategies for management in order to compete effectively in the automotive industry. Show less •Led market intelligence gathering and competitor activity monitoring.•Achieved sales targets within the territory.•Managed Accounts developed strategies to expand the market within the territory and grew the business, and optimally utilize resources.•Generated leads, built relationships, and closed sales within assigned territory •Timely prepared presentations of relevant reports•Liaised with corporate contacts to build and develop business relationships •Represented the company at trade exhibitions, fairs, and summits Show less

  • Key Accounts Sales Executive

    Nov 2015 - Dec 2017

  • Snr. Sales Executive

    Nov 2015 - Nov 2016
• 

  CYBERSPACE Nigeria

  Feb 2018 - Aug 2020

  • Collaborated with the Business head in sales strategy development and deployment.• Deployed the strategy that positioned Cyberpay at the forefront of Micro pension collections for Pension Fund Administrators (PFAs), processing about two-thirds of the Micro-collections in the industry.• Developed and deployed the direct debit solution for organizations to facilitate loan recovery.• Liaised with the technical team to ensure product and project delivery at stipulated times.• Led the team to acquire and onboard merchants for the online/web/mobile/VAS solution generating about 80% of the revenue for the business.• Managed relationships with existing clients, sought and created opportunities to cross-sell.• Maintained an integrated view of the market trends and CyberPay competitive positioning.• Facilitated integration and partnerships with third-party providers; financial institutions, telcos, etc., to enhance product and service delivery for VAS, Debit Card, Bank Account, USSD, Mobile, and other Cyberpay solutions. Show less • Managed accounts and upsold cloud, software, and network solutions for the enterprise market, contributing to 40% of the sales for the unit.• Increased customer subscriber base by 20% through aggressive sales and marketing engagements.• Liaised with business, software, and technical departments to improve, and develop solutions for new and existing clients, which contributed to a 10% increase in customer base.• Consulted with and proposed solutions from partners and OEMs, including VMware, Microsoft, IBM, Huawei, Cisco, etc., Show less

  • Account and Business Development Manager (Cyberpay)- Team Lead

    Feb 2018 - Aug 2020

  • Account Manager, Emerging and Cloud Busness (Cybercloud)

    Feb 2018 - Aug 2018
• 

  PalmPay

  Aug 2020 - Sept 2021

  Business Development Partnership Manager

  • Engineered partnerships and integration with third-party service providers and aggregators for bill payments, utility, airtime, betting, money transfer, and other offerings to optimize the Palmpay Mobile Application which led to over 4000% growth in user acquisition.• Drove partnerships and integrations with financial institutions and infrastructure providers within the payment ecosystem to drive optimal payment systems and channels for the Palmpay Mobile Application that led to a 65% user engagement in the palm pay mobile application • Collaborated in product design sessions, deployments, and go-to-market strategy sessions for the Palmpay Application.• Initiated partnerships with stakeholders in the payment ecosystem to kickstart the Palmpay POS services activating the first 20,000 devices in a series of roll-outs.• Provided leadership and training for the Business and partnership development team on industry solutions and innovations within the payment ecosystem. Show less

• 

  Venture Garden Group

  Sept 2021 - now

  Snr. Business Manager (Avitech)

  • Drive partnerships and manage stakeholder engagements for the public sector business in the aviation industry.• Drive strategy and optimization of revenue assurance, and business automation solutions for the aviation industry.• Manage the business portfolio, overseeing teams to ensure adequate resource utilization, timely project delivery, optimal product development, effective sales, and market acquisition.• Drive sales engagements and business partnerships for emerging portfolio businesses (TRIPS Africa, Core-Banking Automation, Revenue Assurance).• Provide leadership for the portfolio businesses.• Drive engagements and team strategy implementation across; and ensure business profitability. Show less