
Jose Bernal
Team leader/Customer Service Rep

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About me
Senior Vice President, Finance & Technology at Dade County Federal Credit Union
Education

Wharton Executive Education
2022 - 2022Economics of Blockchain and Digital Assets
Florida International University
-BA Economics
Experience

Regions Bank
Jun 2003 - Jul 2005Team leader/Customer Service RepResponsible for training of newest incoming staff on designated team. Monthly goals including total calls taken, abandoned rate, and various sales goals. Also responsible for taking escalated calls, reported directly to call center manager.

Dade County Federal Credit Union
Jul 2005 - now- Ensure the output of financial information is accurate and streamlined and in accordance with GAAP, as well as ensuring that all entries within each position are posted correctly. - Reconcile goverment issued investments as well as commercial bank certificates. Responsible for multiple investment postings including mark to market, interest accrual, as well as amortized premium and discount. - Prepare various general ledger account reconcilations to include pre-paid expenses, accrued expenses, assets, liabilities, and other accounts as assigned. - Prepare end-of-month worksheets, end-of-month journal entries, fixed assets, pre-paid supplies usage, and Corporate credit union daily journal entries. Show less -In charge of payroll conversion for an eight million dollar monthly file affecting over 4000 members. Worked directly with core processing host to convert all accounts and distributions to newly created Jackson Health System company ID. Streamlined entire internal payroll distribution process. Have implemented same process for three separate payrolls since that original conversion. -Various weekly/monthly/quarterly reports due directly to CEO/CFO, ranging from investment breakdowns to credit union deposit totals. Focus being on percentage change, fluctuation between sub accounts, concern areas, as well as forecasting of upcoming changes.-Responsible for keeping ACH policies and procedures within NACHA guidelines, ensuring no fines imposed on Credit Union. Point of contact for yearly external ACH audit. Also run end of day reports to oversee all originated items have successfully been processed and posted accordingly. -Directly involved in cost benefit analysis of credit union processing expenses. Helped cut Indirect lending wire costs by over 75% by implementing agreements with dealers for new payment method. -Worked hand in hand with Director of Accounting and CFO on ACH origination implementation. Created daily procedures for position, as well as training of staff that filled newly created position. -Responsible for reconciling of general ledgers from various departments including accounting, lending, visa, mortgage, marketing, and other internal branches. Documenting and correcting of any discrepancies that general ledgers might have by specific deadlines. Was directly involved in correcting of multiple consumer lending GL’s that were being written up on yearly audit. Show less
Senior Vice President Finance & Technology
Sept 2023 - nowVice President Internal Audit
Jul 2020 - nowDirector Of Internal Audit
May 2019 - Jul 2020Internal Auditor
May 2017 - May 2019Senior Staff Accountant
Mar 2013 - May 2017Jr Staff Accountant
Jul 2005 - Mar 2013
Licenses & Certifications

AAP, Accredited ACH Professional
NACHAOct 2008- View certificate

Digital Payments Catalyst - 2025
VisaOct 2025 - View certificate

IBM Blockchain Essentials V2
IBMApr 2022 - View certificate

Economics of Blockchain and Digital Assets
Wharton OnlineMay 2022
Volunteer Experience
Chapter Coordinator
Issued by ASSOCIATION OF CREDIT UNION INTERNAL AUDITORS on May 2021
Associated with Jose Bernal
Languages
- spSpanish
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