Melinda Barry

Experience

• 

  Disneyland Resort

  Jan 2007 - now

  - Collaborative team leader in effectively managing the stock replenishment operation to ensure that all merchandise locations reach optimal sales goals set by upper management.- Oversee the daily operation of inventory control, merchandise receiving, processing and stock replenishment for all 20 merchandise locations in Disney California Adventure Park.- Responsible for operational compliance (attendance, accurate time recording, and safety).- Actively manage labor hours and the use of overtime to ensure all target budgets are met and maintained.- Motivate and engage Cast Members’ initiative and effectiveness by clear and effective goal and policy communication with superiors and subordinates, and providing timely and appropriate performance feedback to Cast Members. Show less - Collaborative team leader in creating Disney Magic and delivering memorable Guest Experiences.- Oversee the daily operation of up to eight separate merchandise locations with up to 100 Cast Members in an operation that generates $50,000 to $475,000 in daily sales revenue.- Responsible for operational compliance (cash handling, attendance, accurate time recording, and safety).- Engage and motivate Cast Members’ initiative and delivery of exceptional Guest Service Solutions by clear and effective goal and policy communication with superiors, subordinates, and guests.- Manage Cast Member roles and responsibilities for maximum operational efficiency, and profit, and provide timely and appropriate performance feedback to Cast Members Show less - Responsible for all aspects of daily restaurant opening and/or closing activities.- Supervise, lead and assist the restaurant team in maintaining an efficient operation.- Created Disney Magic with innovative service solutions to resolve Guest concerns.- Developed and maintained strong communication and a positive work environment with Cast Members and managers.- Cultivated a hands-on proficiency in all front of house restaurant positions.- Maintained a balanced $13,500 permanent change fund. Show less

  • Guest Service Manager, Store Operations Stock Replenishment (Disney California Adventure Park)

    May 2015 - now

  • Guest Service Manager, Store Operations (Disney California Adventure Park)

    Jan 2013 - May 2015

  • Disneyland Emerging Leaders Program

    Feb 2013 - May 2013

  • Quick Service Restaurants/Bar Working Lead (Grand Californian Hotel & Spa)

    Apr 2012 - Jan 2013

  • Storyteller's Cafe Working Lead (Grand Californian Hotel & Spa)

    Jan 2011 - Jan 2013

  • Goofy's Kitchen Cashier/Hostess (Disneyland Hotel)

    Jan 2007 - Jan 2011