Dr. Hifsa Altaf

Experience

• 

  Aga Khan University

  Mar 2001 - Aug 2006

  • conducted teaching sessions on clinical Quality Assurance Framework and balance card • Playing key role in Business , financial and strategic planning of department • Conducted research in Quality frame work of family planning • conducted OPD in Urban health care units • Organised meeting with community stakeholders for health care improvement• Supervised medical students and clinical quality Human resource • Developed the following quality systems- Quality Assurance Manual ,Quality Assurance Framework Show less • Handled medical emergencies, attended outpatient department, assisted major in-patient surgeries, and performed independent minor surgeries• Conducted Gynae / Obs OPDs and Performed Caesarean sections independently and under supervision• Conducted daily 5-8 normal and 2 instrumental deliveries (vacuum and Forceps).• Assisted hysterectomies, VVF and laparotomies• Counselling of the post-natal/ ante-natal/ post-operative/ pre-operative patients and clients• Supervised Neo-natal unit care and Immunization• Supervised Trainees, Nurses & PG students and conducted trainings for their capacity development• Delivered presentations in Continuous Medical Education Program of Royal College of London and attended Conferences, Workshops and Seminars• Supervised staff and performed duties as admin manager Responsible for overall management of the health section• Handled emergencies and conducted deliveries besides managing outpatient department• Performed delivers with episiotomies with sub-cuticular stitching• Wound repairs done and protocols developed for re-suturing• Counselling female clients about Maternal, Child & Reproductive Health issues and family planning methods• Assisted in pediatrics indoor/ outdoor and immunization of neo-nates• Performed duties as trainee medical officer at Civil Hospital and JPMC• Supervised staff and performed duties as admin manager Responsible for overall management of the health section• Handled emergencies and conducted deliveries besides managing outpatient department• Performed delivers with episiotomies with sub-cuticular stitching• Wound repairs done and protocols developed for re-suturing• Counselling female clients about Maternal, Child & Reproductive Health issues and family planning methods• Assisted in pediatrics indoor/ outdoor and immunization of neo-nates• Performed duties as trainee medical officer at Civil Hospital and JPMC Show less

  • Senior Medical Officer

    Sept 2004 - Aug 2006

  • Medical Officer

    Mar 2001 - Sept 2004
• 

  Marie Stopes Society Pakistan

  Sept 2006 - Nov 2020

  • Established FP & MCH clinics• Developed business operational strategies for MCH clinics sustainability• Financial management of projects.• Business plan submitted to donors• Supervised Key performance indicators with successful execution.• Developed operational strategies to generate revenue, surplus and reduce operational cost• As a medical advisory board team member implemented clinical governance • Developed and reported product quality dashboard• Supervised compliance and audit protocols, and facilitated third party audits• Liaison and coordination with key stakeholders, including government and other NGOs.• Direct and lead service providers meetings, trainings, financial audits and management meetings• Monitoring of project progress and indicators for improvement & decision making and performance matrix• Donor reporting, Quarterly project reports, technical and annual reporting.• To supervise Client information system and report submitted to IT department • Supervised safety and surveillance system of clinics Show less • Heading Clinical Quality Assurance • Supervise Clinical risk assessment & Health Hazard Assessment • Lead Clinical Incident Management system of organization• Supervise clinical governance system of organization • Ensure implementation of Quality Assurance Framework and conduct Organizational • Playing key role in Business , financial and strategic planning of department • Supervise Client satisfaction system of MSS including mystery client reports and Toll free client complaints and ensuring timely actions for client satisfaction• Ensure quality procurement and logistics for MSS Projects • To maintain bench mark of compliance board of organization • Facilitate clinical audits, ISO External Audits and Marie Stopes International (MSI) Quality Technical Assistance• To conduct meeting with stakeholders for quality actions and share required data, policies and action plans to Board of Directors and Donors • To build capacity and supervise clinical quality Human resource • Developed the following quality systems- Quality Assurance Manual ,Quality Assurance Framework ,Procurement & logistic Catalogue ,Clinical Audit Policy and Procedures,Policy and procedures for call center client feedback and complaints,Clinical Audit Tool Show less

  • Head of Operations MCH

    Sept 2006 - Nov 2020

  • General Manager Quality Assurance

    Sept 2006 - Dec 2018
• 

  Sinf Welfare Organization

  Jan 2021 - now

  Executive Director

  - Establish and maintain active relationships/partnerships with intergovernmental and non-governmental organizations, institutes, academia, and the media/private sector on Gender equity, equality, women empowerment, and gender-based violence for resource mobilization- Supervise and plan the activities of gender equality, equity, gender-based violence, and legal support - Oversee project operations management, gender mainstreaming, and clinical setup for victims of gender-based violence and transgender people.- Present the country portfolio, program progress, strategies, and project challenges to the organization's board.- To implement the framework & guidelines of sustainable development goal Gender five (violence against women & girls/GBV) at the gross root level.- Hold meetings with transgender stakeholders to provide services for violence against trans and to streamline the health management challenges of transgender people.- Develop the business expansion strategy for the project sustainability (particularly New Business & Partnership).- Provide technical and practical support in decision-making to overcome the challenges and increase the program's impact - Oversee Human resources, safeguarding, advocacy, marketing activities, social media, and print media - To actively participate in government meetings for licensing and follow-up of process.- To manage funds and supervise teams on fundraising proposals and resource mobilization as per financial dashboard analysis.- To lead teams in surveys, collecting data on Gender-based violence in Sinf welfare family health Clinic.- To conduct and supervise team awareness sessions for the community on Gender-based violence.- Conceptualize and design a model for community volunteer workers at the gross root level to raise awareness and support in eradicating gender-based violence/VAWG. Show less

• 

  Pathfinder International

  Jan 2023 - Nov 2024

  Technical Consultant to lead a landscape assessment on QA/QI of FP health market in Pakistan

  -To lead a landscape assessment on clinical quality assurance and quality improvement (QA/QI) of contraceptive health markets and services in the private health sector in Karachi, Pakistan -Development of quality assurance checklist, tools, strategies, and quality improvement guidelines- To design and develop quality standards, policies, and procedures for the Frontier Health Market project of USAID - Conduct workshops for quality stakeholders for implementation

• 

  Government of Pakistan Civil Aviation Authority

  Apr 2024 - now

  Consulting Specialist