Vasco Williams III

Experience

• 

  Lucent Technologies

  Aug 1998 - Mar 2003

  Manufacturing Test Engineer/Manager

  Manufacturing product testing [heat, system, functional, and in-circuit (ICT)] to DACS (II, III, IV, and VI), XTSI, and DDM-1000 product lines.Managing Test Set Maintenance and In-House Calibration Lab departments.

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  Test & Measurement, INC

  Mar 2003 - Dec 2006

  Sr. Metrology Engineer

  Calibration, repair, and alignment of electronic, electro-mechanical, and mechanical test measurement and diagnostic equipment.

• 

  Sprint Nextel

  Aug 2005 - Sept 2009

  Test Operations Manager - Managing 8 permanent Test Engineers and 13 contract employees.Responsible for teams performing deployment & integration activities in support of multiple vendors and platforms, to include: ALU, Ericsson, Motorola, Tellabs, Juniper, Cisco, and Samsung Upgrade and troubleshooting of the following equipment: Alcatel-Lucent [Plexus, 5E, OMP, Magnum (PSAX), STP (SSG5070)], Motorola, Nortel [MTX, pMSC, eBSC, NGVN]

  • Manager

    Jul 2008 - Sept 2009

  • Sr. Test Engineer

    Aug 2005 - Jul 2008
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  Ericsson

  Sept 2009 - Sept 2016

  • Provides management oversight and personal ownership for all Major Incidents, including:o Point of escalation to expedite resolution.o Service and Network impact assessments.o Stakeholder communications and customer satisfaction.o Establishment of communications channels/bridges.o Post incident reviews and communications.o Service Desk adherence to process.• Works with Problem Management to ensure lessons learned are developed and actioned.• Acts as the Change Manager with regards to the approval of any out of hours Emergency Change Requests.• Demonstrates strong leadership and matrix management skills.• Executes a Service Delivery operation and Service integration methodology daily. Show less

  • Director | Incident Management

    Nov 2015 - Sept 2016

  • Sr Manager

    Sept 2009 - Nov 2015
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  Sprint

  Sept 2016 - Feb 2017

  Manager Network Engineering III

  • Provides management oversight and personal ownership for all Major Incidents, including:o Point of escalation to expedite resolution.o Service and Network impact assessments.o Stakeholder communications and customer satisfaction.o Establishment of communications channels/bridges.o Post incident reviews and communications.o Service Desk adherence to process.• Works with Problem Management to ensure lessons learned are developed and actioned.• Acts as the Change Manager with regards to the approval of any out of hours Emergency Change Requests.• Demonstrates strong leadership and matrix management skills.• Executes a Service Delivery operation and Service integration methodology daily. Show less

• 

  Honeywell FM&T

  Oct 2017 - Feb 2020

  Supporting DOE’s Kansas City National Security Campus
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  KBR Careers - Gov Solutions

  May 2020 - Mar 2022

  Senior Metrology Engineer