Sajjad Ahmed

Sajjad Ahmed

Research Officer

Followers of Sajjad Ahmed3000 followers
location of Sajjad AhmedPakistan

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  • Timeline

  • About me

    IT Manager

  • Education

    • COMSATS institute of information technology

      2006 - 2010
      Bachelor's degree in Electronics Electrical and Electronics Engineering
    • Saint Mary's cambridge school

      2003 - 2004
  • Experience

    • UNDP

      Jan 2010 - Jan 2011
      Research Officer

      • Research accelerated adoption and implementation of Energy Standards and labels in Pakistan • Timely Field Visits, Data Collection, Documentation, Reporting and Presentation • Project website Management and content update • Installing and operating Windows desktop and server operating systems • Networking and providing support for Windows

    • ENERCON

      Nov 2010 - Nov 2011
      UNDP
    • Ufone

      May 2012 - Nov 2014
      Customer Support

      • To exhibit strong & effective call management techniques. • To resolve or escalate all customer issues and complaints to the next appropriate resolution group consistently.• To remain abreast on all current policies, procedures, promotions, products, and value added services offered by the company and handle all customers in accordance with the established Customer Handling Standards and Operating Procedures. • Adherence & compliance to company policies & procedures

    • Transworld

      Apr 2015 - Nov 2019
      IT Officer

      • Supported and maintained LAN/WAN and related equipment• Windows Server 2012R2 & 2016 administration and maintenance includingActive Directory and Group Policy• Analyzed and developed improved security procedures to increase productivityand profitability• Performed network security equipment repairs, installs, removals and upgrades.• Design and implemented Microsoft Exchange server and Share point.• Microsoft Licensing & services analysis• Maintenance, Assembling, Installation and Troubleshooting of NAS & SANstorage• Support VoIP and IPBX server for call center• Maintained and configured Juniper/Huawei firewall for intrusiondetection/protection, content filtering and remote access• Monitored daily backups, antivirus status, shared storage space and networkactivity, adjusting network equipment and settings as needed• Planned, implemented and evaluated disaster recovery solutions• Analyze and inventory all key network infrastructure assets for planning ofcorporation wide infrastructure upgrade• IT related purchase request and coordination with Vender• IP video conferencing and its support. Show less

    • KeepTruckin

      Nov 2019 - May 2020
      IT Specialist
    • Huawei

      May 2020 - Jun 2021
      Network Systems Engineer
    • Safe Solutions Consultants

      Jun 2021 - now
      IT Manager

      Microsoft Azure | AWS | Cyber Security

  • Licenses & Certifications