Krenar Rexhepi

Experience

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  Uni-Tech

  Jan 2009 - Sept 2010

  IT SYSTEMS SPECIALIST

  At UNI-TECH, I was the driving force behind our IT operations, managing an array of tasks from software integration to staff education. My role was pivotal in ensuring the organization's technology infrastructure was modern, secure, and efficiently utilized.Responsibilities:• Led the installation and regular updates of both software and hardware systems.• Maintained all equipment through regular inspections and necessary repairs, ensuring optimal performance.• Composed and shared essential memos detailing best practices for computer usage within the organization.• Facilitated tailored tech coaching sessions, upskilling staff to effectively utilize the provided tools.• Designed and implemented secure network configurations, ensuring protected and dependable communication channels.• Acted as the primary point of contact for tech support, swiftly addressing concerns through phone and email communications. Show less

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  Alfracom

  Oct 2010 - Feb 2012

  POS & TMS IMPLEMENTATION SPECIALIST

  At ALFRACOM INTERNATIONAL, within the banking sector, I played a crucial role in the implementation and secure rollout of Ingenico POS firmware and TMS solutions. Prioritizing transactional security, I integrated VPN mechanisms to ensure heightened protection for each transaction.Responsibilities:• Orchestrated the secure rollout of Ingenico POS firmware and TMS systems, integrating VPN mechanisms to enhance transaction security.• Fortified our technological infrastructure to meet and exceed banking security protocols.• Managed and optimized the Microsoft Server environment to ensure consistent performance and stability.• Conducted comprehensive training sessions, providing banking partners with essential knowledge to operate and troubleshoot the systems adeptly. Show less

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  Albasoft

  Mar 2012 - Oct 2014

  IT SYSTEMS ADMINISTRATOR

  At ALBASOFT, as an IT Systems Administrator, I was instrumental in fortifying the technological backbone of the organization. My role encapsulated a wide spectrum of responsibilities, ranging from configuring complex hardware setups to implementing robust security measures. I was dedicated to ensuring optimal system performance, reliability, and security. My endeavors went beyond just technical implementation; I actively worked on capacity-building by training staff, ensuring they could fully leverage the tools and technologies at their disposal. Furthermore, my periodic reporting ensured transparent communication of our IT health and progress to the management.Responsibilities:• Proactively designed, installed, and maintained diverse computer hardware configurations to meet the varying needs of the organization.• Implemented and managed robust networking systems, ensuring seamless communication and collaboration across departments.• Championed the organization's cybersecurity efforts, selecting and integrating high-security software to protect against potential threats.• Conducted hands-on training sessions for staff on the nuances of new hardware and software systems, promoting tech-savviness and self-reliance.• Generated comprehensive monthly IT reports, offering insights into system performance, security status, and areas that warranted attention or improvement.• Troubleshot and resolved hardware and software issues, minimizing downtime and disruptions.• Collaborated with vendors and suppliers, ensuring timely updates and patches to keep our systems at the technological forefront.• Played an advisory role, recommending upgrades or changes that could enhance system performanceand security. Show less

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  Pleobit

  Feb 2015 - Apr 2019

  PRODUCT OWNER PLEOBIT / COHAX (NOW RENAMED)

  At PLEOBIT, as a Product Owner, I served as the central conduit connecting business goals to their technical realization. Beyond simply grasping user requirements and transforming them into dynamic product blueprints, I engaged a sophisticated array of analytical methods and approaches. A key aspect of my position involved the unceasing evolution of the product's direction, ensuring it not only catered to market needs but also outpaced rivals through the incorporation of cutting-edge techniques and solutions.Responsibilities:• Integrated the Business Model Canvas and MVP approach, optimizing product development around core functionalities.• Managed the product backlog, aligning development with company directives and user needs.• Collaborated with cross-functional teams to ensure product alignment with business goals.• Served as the primary liaison between stakeholders and development teams, fostering clear communication.• Conducted user research, extracting insights from tools like Google Analytics and Mixpanel to refine product features.• Developed and monitored SEO strategies to enhance online visibility.• Oversaw cloud strategy, evaluating applications for cost, performance, and security.• Regularly engaged stakeholders for feedback and integrated their insights into the product roadmap.• Coordinated product releases with the Scrum Master and tech team, ensuring value addition at each iteration.• Established clear acceptance criteria for user stories.• Monitored key product metrics and adjusted strategies accordingly. Show less

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  Bournemouth University

  Jan 2020 - Jan 2021

  RESEARCH ASSOCIATE

  At Bournemouth University, I was deeply involved in advanced Industry 4.0 research, with a particular emphasis on the Reference Architectural Model Industrie 4.0 (RAMI 4.0). As a University Research Assistant, my responsibilities spanned the exploration of cloud platforms' integration with industrial processes and understanding the intricacies of IoT data management. By fusing literature review with hands-on data analysis, I played a pivotal role in uncovering novel insights and advancing academic knowledge, positioning the institution at the forefront of industrial innovation.Responsibilities:• Conducted comprehensive literature reviews, emphasizing RAMI 4.0 and its real-world applications.• Analyzed IoT data to identify patterns, efficiencies, and drive value with data.• Explored various cloud platforms, understanding their impact and potential in industrial settings.• Contributed significantly to the academic discourse on integrating cloud and IoT in Industry 4.0.• Played a key role in advancing knowledge and driving innovation. Show less

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  Technische Universität Chemnitz

  Oct 2021 - Oct 2022

  RESEARCH ASSOCIATE & TEACHING REPRESENTATIVE

  At TU Chemnitz, I took on a dual role that merged research and academic instruction. As a Research Associate, I collaborated with the VSR Team, delving into significant academic inquiries. Concurrently, as a Teaching Representative, I was orchestrating the transition of educational methods, facilitating the shift from traditional classrooms to an efficient digital platform under the TUCDigital initiative.Responsibilities:• Conducted and coordinated research with the VSR Team.• Resolved both complex and routine research challenges.• Managed the transition from conventional to online teaching methods.• Ensured compliance with online teaching protocols and promoted best practices.• Actively identified and alleviated resistance during various stages of the educational transition. Show less

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  EFR GmbH

  Nov 2022 - Apr 2023

  Product Owner / IT Project Manager

  At EFR GMBH, I played a pivotal role in steering the direction of product development and IT project management, ensuring the alignment of tech solutions with strategic business goals. Operating at the intersection of technology and strategy, I combined analytical prowess with collaborative leadership to deliver optimal outcomes for our projects and products.Responsibilities:• Sculpted product vision based on data and analysis.• Documented technical specs and product requirements.• Aligned product roadmap with business strategy.• Conducted IT infrastructure feasibility analysis.• Collaborated with tech teams and stakeholders to evaluate technical approaches. Show less