Jebin George

Experience

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  IDP Education Ltd

  Jan 2020 - Mar 2020

  Intern
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  InfoVision Inc.

  Dec 2020 - Dec 2021

  Research Analyst

  Led comprehensive market research and competitive analysis across FORTUNE 500 clients spanning CPG/Ecommerce, QSR, Healthcare, BFSI, and Telecom sectors. Analyzed extensive datasets with statistical software, revealing industry trends and market opportunities. Provided strategic recommendations based on data-driven insights.Strategic Recommendations:● Led pharma solution building, including social listening, clinical trial promotions, and HCP voice solutions.Proposed regulatory intelligence to develop a strategy for time and cost-efficient drug development.● Drove product adoption by championing a contact’s redesign project, including identifying differentphysician personas and assigning personas to 17,000 contacts.● Analyzed competitor trends for Quick Service Restaurant (QSR) client, discovering 1000+ churned clientsto a main competitor, leading to changes to the CSM handbook and the overall escalation process,optimizing client retention strategies.● Conducted win/loss analysis of social media campaigns within the cosmetic industry, revealing a 30%engagement increase with visually appealing graphics and 25% higher reach by posting during peakweekday hours. Achieved a 15% rise in followers.● Analyzed consumer insights and delivered strategic recommendations on product verticals and businesslines, leading to expansion of business sales and minimization of customer dissatisfaction.● Conducted in-depth demographic analysis for a telecom client, examining 10,000 data points acrossGeneration Z, Millennials, Generation X, and Baby Boomers in relation to mobile plans and family plans,facilitating targeted marketing strategies and personalized service offerings. Show less

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  The Home Depot Canada

  May 2022 - now

  Associate - Part Time

  ● Managing customer interactions, order lifecycles, and employ technical systems like salesforce, POS.● Assisting an average of 70 customers per day with inquiries, resulting in positive feedback from 90% of customers. Increased repeat customer rate by 15% over the previous year● Increased credit card applications by 20% through effective promotion and explanation of benefits to customers, resulting in an additional revenue of $10,000 per month.

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  Trinamix Inc

  May 2023 - Aug 2023

  Market Analyst Intern

  • Performed in-depth market research to uncover client needs, preferences, and industry trends. Collaborated with cross-functional teams and delivered data-driven presentations to senior team.• Assisted in data visualization tools to develop and implement 7 self-serve, fully automated dashboards for industry-specific supply chain operations, enabling data forecasting, analysis, and actionable insights to drive informed decision-making and solve key business problems through Tableau.• Successfully developed a comprehensive business plan for establishing a new office in Latin America region outlining market entry strategies, financial projections, and operational guidelines.• Spearheaded a business analysis and overview of the SPAC offering, resulting in the discovery of over 500 new leads in medical devices and retail companies with a turnover exceeding $50 million. Provided further recommendations on future offerings tailored to niche markets. Show less